Caesars Entertainment is a casino-entertainment company that specializes in gaming and hospitality.
How to reach a person at Caesars Entertainment and Hotels
Main: 702-407-6000
Customer service: 800-342-7724
Toll Free: 866-506-3454
Caesars Entertainment and Hotels Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Caesars Entertainment and Hotels
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Caesars Entertainment and Hotels
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Caesars Entertainment and Hotels mailing address
100 North Tryon Street
Charlotte, NC 28255
Caesars Entertainment and Hotels executive customer service contacts
Primary Contact
Mostafa Boutajrit
Vice President of Customer Loyalty
1 Caesars Palace Drive
Las Vegas, NV 89109
[email protected]
Secondary Contact
Bret Yunker
Executive Vice President and Chief Financial Officer
1 Caesars Palace Drive
Las Vegas, NV 89109
[email protected]
Anthony Carano
Chief Operating Officer
1 Caesars Palace Drive
Las Vegas, NV 89109
[email protected]
Chief Executive
Tom Reeg
1 Caesars Palace Drive
Las Vegas, NV 28255
[email protected]
Does Caesars Entertainment and Hotels have an online contact form?
The company website indicates that its customer email address form has been deactivated.
How can I contact Caesars Entertainment and Hotels customer service?
Call 800-342-7724.
How can I cancel my reservation at Caesars Entertainment and Hotels?
To cancel your booking with Caesars Entertainment and Hotels, follow these steps:
- Go to the Caesars Entertainment reservation webpage at www.caesars.com.
- Click on “my reservation.”
- Fill in the required fields like confirmation code, last name, property, and arrival date.
- Click on “look up my reservation.”
Only reservations made using your Caesars Rewards account number will appear in your online account. If you need help, you can call the reservation department at 800-342-7724.
You need to give a 48-hour cancellation notice. If you fail to do so, there may be penalties. If you booked directly with Caesars Entertainment’s reservations team, contact them at 800-342-7724 to confirm, change, or cancel your reservation.
How to get professional help with your Caesars Entertainment and Hotels problem
If you need help with Caesars Entertainment and Hotels, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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