Alliant Credit Union Customer Service Contacts

• • Toll-Free: (800) 328-1935

• • Local: (773) 462-2000

For lost or stolen cards, you can contact the following numbers:

• • Credit Card: (866) 444-8529

• • ATM/Debit Card: (800) 328-1935

You can contact Alliant Credit Union USA’s customer service through the following methods:

• Phone: Call its customer service at (800) 328-1935. For international callers, please contact them at (773) 462-2000.
• Email: Send an email to [email protected].

Online: Visit their website and use the “Contact Us” form.

Send an email to [email protected].

Alliant Credit Union’s customer service is available 24/7. You can reach them anytime by calling their Member Care Center at (800) 328-1935. For international callers, please contact them at (773) 462-2000

Contact the Member Care Center to cancel an order or a transaction with Alliant Credit Union. You can reach them at (800) 328-1935. If you’re calling from outside the United States, dial (773) 462-2000. Their customer service is available 24/7.

If you’re trying to stop automatic payments from your checking account, you should contact the company, municipality, or lender with which you have automatic payments and follow their cancellation policy. Please allow ample time for the transaction to be canceled (a minimum of three business days is typically required).

Alliant Credit Union primarily provides financial services like checking and savings accounts, credit cards, loans, and insurance. They typically do not sell physical products that would require a return. If you have a specific issue or concern related to a service provided by Alliant Credit Union, I recommend contacting their customer service directly. You can reach them at (800) 328-1935. If you’re calling from outside the United States, dial (773) 462-2000. Their customer service is available 24/7.

If you need a refund from Alliant Credit Union, the process may vary depending on the situation. Here are some general steps you can follow:

1. Contact Alliant Credit Union: Contact the member care center at (800) 328-1935. If you’re calling from outside the United States, dial (773) 462-2000. Their customer service is available 24/7.
2. Explain your situation: Explain why you believe you are entitled to a refund. This could be due to a billing error, fraudulent activity, or other issues.
3. Follow their instructions: The representative will guide you through their refund process. This may involve filling out forms or providing additional information.
4. Wait for a response: According to Alliant Credit Union’s contact page, they will acknowledge receipt of your request within five business days and provide you with a full response or resolution within 30 business days of receipt.

To change or modify an Alliant Credit Union service, you can follow these steps:

1. Contact Alliant Credit Union: You can contact Alliant Credit Union’s customer service anytime at (800) 328-1935. For international callers, the number is (773) 462-2000.
2. Online Banking: If you want to change your username, you can log in to Alliant Online Banking, click on “My Profile & Settings” at the top of the screen, then click on “Access & Security.” Click on “Change Username,” type in your new username, and click the “Check Availability” link to see if the username is available. If it’s available, type in your password and click “Submit”.
3. Phone Banking: If you want to create or change your phone banking PIN, you can do so through Alliant Online Banking. Choose “My Profile & Settings,” then “Self Service Telephone (SST)” and follow the prompts.

If you wish to file a complaint with Alliant Credit Union USA, you can follow these steps:

1. Phone: You can contact them directly by calling their customer service at (800) 328-1935. If you’re calling from outside the U.S., the number is (773) 462-2000.
2. Email: You can email them using the Contact Us form on their website.
3. Mail: If your complaint is regarding the servicing of your loan, you can send a “Qualified Written Request” to the following address: ALLIANT CREDIT UNION, ATTN: CUSTOMER RESEARCH TEAM, MS-NOE, P.O. Box 66945, Chicago, IL 60666-0945. A “qualified written request” is a written correspondence that includes your name, account number, and the detailed reasons for the request.