- Dec 11, 2014
Zappos is truly amazing. I ordered a pair of sneakers and stupidly had them sent to my old address. I realized what I'd done and called them. 1) They sent me a duplicate pair to my house overnight mail. 2) Today the diverted pair arrived at my house also. 3) I called them to explain that I now had both pairs, and I wanted to send back the duplicate. 4) "No, please keep them. If you really don't want them, please donate them to a charity of your choice." UNFREAKINGBELIEVABLE. I will never buy shoes anywhere else again.