I have owned a Verizon pre-paid jetpack for 8+ years. I purchased a pre-paid device because I do not want a contract, and want the flexibility of adding money to my account, using it during vacation months, and not being charged when I don't use it. After all of these years of using the device as mentioned, Verizon implemented a policy late in 2018 where a device would get deactivated if not used in 60 days. I received no notification from Verizon, and communication regarding this change was made available on their web site. Hence, I stopped using the device in February, and planned on using it during the Summer months starting in June when i discovered the device was disconnected. I went to a Verizon store, got a new number and got it activated. However, upon logging into my account, i noticed the choice to select an unlimited plan was no longer available. Another policy change in May of this year implemented by Verizon removed the option for an unlimited plan for pre-paid customers. if you were a current customer you were grandfathered in. However, since my device was deactivated I was now on a new number that did not get grandfathered in. I do not think at all that these two changes implemented by Verizon were unrelated. This appears to me part of their plan to remove the unlimited option from their pre-paid customers. I have spoken to numerous people at Verizon and have gotten nowhere. I am looking to see if there are individuals who have had the same experience as I did. This was a very deceitful tactic, and Verizon is unwilling to make it right. I am looking for individuals to be part of a Class Action suit.