- Feb 28, 2019
But I wasn't asking for an additional line. that was ATT's suggestion to reduce the plan. Its $50 more than I was told in addition to fees and taxes.If you previously had one line and now you have two plus a new phone, an increase of $50 a month over your previous bill seems legit; or is this $50 MORE than you were told it would be?
So... why am I getting the $50 change now if I wasn't before? Don't you think they should tell me there's going to be an additional fee now? and If so, include that in the quoted cost? I had a $160 bill on average. all this happened and now nothings changed but a new phone and my bill is $230 a month? thats a $70 increase before taxes.The access fee is $50 for all plans.
If you have your own phone or AT&T Next, it is discounted to $15 for plans with limited data, $25 for plans wil unlimitted data.
If you have a device (iPad, wifi hotspot) with a two years contract, you pay the $50.
Note that AT&T salesmen are themseleves confused (or using the confusion) on this: AT&T Next 24 months is a 2 years loan at 0% interests (30-months actually), access line is $15 or $25.
AT&T 2 years contract is a discounted phone with 2 years contract, so $50 access fee.