I just received a call from Sedgwick and they said they have an 85k claim from Avis rental car for the car I rented in November 2019 that I returned with minimal damage and the car still worked fine as I was able to still drive it. I asked the agent if she had the accident/incident report that I had in my possession and she said she didn't have it. She wanted me to contact the insurance company to file a claim. I told her that according to the rental agreements disclaimer, it states that I "authorize" them to make the claims to the insurance company themselves instead of me filing the claim. She said that she isn't able to and that I have to do it. So, I took her name and number and decided to do a little research before I did anything. I checked the car's BB value and it's valued at 23K so I am really concerned as how they arrived at 85K. I already sent an email to Avis/Budget customer service and also the contact email that was listed on the accident/incident report and asked them for all the paperwork on the claim that totaled 85k. Just wondering if anybody had advice for me moving forward because I think 85K is an outrages number to pay for very minimal damage. Thanks for reading.