Samsung lost info

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May 30, 2020
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samsung lost my notes in my cell phone. I have tried dealing with them for a month with nothing being done.
 

weihlac

Verified Member
Jun 30, 2017
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3,649
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Maui Hawaii
samsung lost my notes in my cell phone. I have tried dealing with them for a month with nothing being done.
You need to explain your issue in detail to allow any assistance. What type of phone, how old is it, what notes are you referring to, were the notes only on the phone, or were they backed up to the cloud? If the notes were only on the phone, it is not likely that Samsung will be able to restore them. You would need to take the phone to a phone service center to see if the notes are still on the phone and if they can be accessed.

If the notes were backed up on a Samsung server you can reach out to Samsung: https://www.elliott.org/company-contacts/samsung/