NOT a dumb question, Pat. I'm a little murky because I only fly United or Virgin Atlantic, but I've heard that travel has to be completed before the date of purchase. I'm sure my colleagues know the answer. For the record, it's a rule that really frosts me ... the airline has your money for six months and you're penalized because of an emergency? Ugh, grossly unfair, especially in the light of an illness that requires long-term treatment.Thank you jsn55, let me ask a dumb question about the credit. I bought the tickets in Dec 2016 to be used in June 2017, if I am able to get a year credit voucher, does that mean I have to fly before Dec 2017, or purchase the tickets in Dec 2017 and fly June 2018?
I think I am going to try to contact AF again to see if they are willing to give a 1 year voucher from the original date of travel and not issuance since I have documentation stating we cannot travel until June of next year. I hope this works.