I messed up and booked the wrong night through Orbitz. I think it was late, I had a few glasses of wine and wasn’t paying close attention. My bad for sure. When I realized what I did I contacted the hotel and explained. They of course told me I had to contact Orbitz which I did. Customer Service attempted to rebook me for the correct night however since the hotel was sold out, this was not possible. I asked if another night was possible but was told that night was sold out. The hotel (AC Montreal downtown) has a no refund policy for cancellations which I get. My thought was since I have already paid for the night, can I be contacted should a room become available either of these two nights I still need a room while I am in Montreal? I asked Orbitz this and was told by another customer service rep. that changes were not possible (despite being told by previous customer service rep that I could if the hotel was not sold out). Any suggestions would be much appreciated.