Thank you! I will give it a try. Doesn’t hurt, that’s for sure.Since you booked through Priceline, you have to deal with Priceline and they are going to be stuck with what Delta tells them- which is most likely that there are no refunds for basic economy. If it was a economy ticket, they most likely would have offered a credit less the cancellation fee.
But we never say never. Sometimes a well written letter makes it to the desk of an executive that might make an exception.
Please read the post I gave you in post
#2. It tell you how to write and what to do.
Let us know how you make out.