My boyfriend and I purchased plane tickets for his parents back in January, through Priceline. We had purchased these tickets for a surprise trip to Alaska for them for their anniversary. We had lodging, and a few activities set up for them as well. Unfortunately a few weeks ago, the place we had reserved for them to stay suddenly sold without notice. I tried to find alternate lodging, but it proved to be impossible with tourist season in full swing. This left us with limited lodging options, and huge price increases on the ones that were available. So we were unfortunately forced to cancel the trip. We were able to get full refunds from everything but Priceline. I first contacted delta, and they were sympathetic but told me since I purchased the tickets through Priceline, I’d have to go through them. So I then messaged Priceline who told me deltas airline fare rules prevented them from refunding our money. These are non refundable non transferable tickets, however given the fact that we were forced to cancel the trip, at no fault of our own, I was hoping they would be able to make some sort of exception. Is there anything I can possibly present to Priceline to get them to respond with something other than their standard brush off, and help my situation?