Insurance Premium

  • Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
  • If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
  • Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
  • Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
Jun 1, 2020
2
0
1
52
The AAA travel agent that booked it believes they will receive all their money back from Pleasant Holidays except the $540 for the trip mate insurance. The cruise was cancelled due to Covid-19.


Since the entire trip was cancelled would the insurance premium be refundable? They are no longer insuring anything.....
 

Neil Maley

Moderator
Staff Member
Advocate
Dec 27, 2014
23,012
22,965
113
New York
www.promalvacations.com
Insurance starts the day you buy the policy. You have been insured for illness, death in the immediate family and more up to now. If you have car insurance, do you ask for a refund if you don’t have an accident?

If the agent sold you the policy, ask if the policy can be transferred to your next trip. While most companies aren’t refunding, many are allowing customers to use the value for a new trip.
 
  • Like
Reactions: jsn55
Jun 1, 2020
2
0
1
52
okay, thank you... I can accept that... but your example with car insurance is interesting... even they are giving some premiums back since they are not insuring as much.
Thanks again.
 

Neil Maley

Moderator
Staff Member
Advocate
Dec 27, 2014
23,012
22,965
113
New York
www.promalvacations.com
okay, thank you... I can accept that... but your example with car insurance is interesting... even they are giving some premiums back since they are not insuring as much.
Thanks again.
They are giving discounts, not refunds. But you also buy homeowners insurance and don’t get refunds If you have no claim. This is how insurance works.

But definitely check with the insurance company and see if they are offering a credit.

Please see #2 in this story:

 
  • Like
Reactions: krisseye