refund to canceled credit card

  • Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
  • If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
  • Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
  • Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
Apr 25, 2020
I canceled my booking for a one night stay at Radisson Hotel. I had prepaid and am to receive a full refund, however they said the refund will go back on a credit card that I had to cancel due to credit card fraud. I have tried to email, and reach out on Twitter and just get an auto response. I’m wondering if you can help me figure out how I will be receiving my refund as I know it will not be able to be processed.


Verified Member
Dec 22, 2015
That is not a problem as long as you still have a credit card with the company, but just a new credit card number. Same thing happened with me and I received a refund from Delta for showed up on our new credit card number account.
  • Like
Reactions: jsn55
Sep 22, 2014
Neil is correct. You need to contact the “old” card company and they’ll send you a check if you no longer have an account with them. You need to ask- they will not put effort into contacting you.
  • Like
Reactions: jsn55