My husband and I booked and paid for a Viking River Cruise in December of last year. We were booked for March 28, 2019 to leave from Nashville to Paris. This would have been our second river cruise with Viking. We thought we were all set, then my husband had an emergency quadruple bypass surgery last week. Our trip is not going to happen now due to this surgery. He cannot travel for several months now. This trip was going to be a celebration of our 51st wedding anniversary, my 70th birthday, and the anniversary of D-Day, as my husband is a retired military veteran. Of course we called Viking right away to tell them we could not make the trip due to these extenuating circumstances. We asked to book another cruise at a later time, or even next year. If that was not possible we would like a partial (at least) refund. This was met with, there is nothing we can do for you. You must forfeit your money spent, no refunds allowed since it was less than 30 days before sailing. Also, we cannot rebook you on another cruise. I have called several times to try to speak with management. I have sent emails that come back, "sorry, we cannot help you." The only response from one of the representatives was, "may we cancel your cruise so that we can re-sell your tickets." This is just wrong. There must be something they are willing to do for us to help with this situation, we feel bad enough as it is with this major surgery and a long hard recovery. We would love some help with our situation, as we are not getting anywhere on our own. Thank you!