My name is RL and I am very upset about an event that occurred at your hotel. I booked a room and paid $19 for parking on May 25th. I left and cam back later in the evening and there was a sign that said the garage is full. I thought maybe this was for those that were not guest. I went into the lobby and it was very busy. Children everywhere and other guest as well. I asked about the sign and Rosie Hambrick very quickly said I will get you a refund. She didn't explain or anything, just rudely advised she could get me a refund. I let her know I was not interested in a refund and I questioned why we were sold parking and now we cant park and she wanted to give ma refund. I was under the impression that once we paid we would have parking during our stay. Rosie was flustered to say the least, there was a lot of activity in the lobby, so I understood that. What I did not understand was why she then informed me that she was refunding my money and she was calling the police to have me removed. I asked her removed for what, asking a question?? I never yelled, I did not create a scene. I did say this is fu***** ridiculous but it was not towards her, it was a voice in my own frustration at the overall situation and it was not loud enough for anyone other then she and I to hear. She became loud and said I'm having you removed and she left the lobby for a while and came back. I asked for the customer care number and she wrote it down and gave it to me, while she said again she was having me removed. I asked her was her haste to have me removed racially motivated, as I was the only guest of color in the lobby. She told me she wasn't helping me and basically ignored me till the police came. She told them I cursed her out and created a scene. This is absolutely NOT the truth. She created the scene. I stood there in disbelief and horror as she advised she wanted me off of the property. The police escorted me to my room and four of them stood around while I gathered my belongings. I was very upset and humiliated, as I couldn't believe this whole situation. Unfortunately, I ended up leaving some of my belongings. I cannot wrap my head around the fact that the police were called on me for simply asking a question about a service that was offered, accepted and paid for. I would like a full refund and my belongings back, three pair of pants were left hanging in the closet in clear plastic. A pair of Jean's, a white pair of dockers and a rusty brownish pair of dockers as well. I am really deeply hurt about this situation and I would appreciate it if someone would please assist me.