"Once the service member signs up for the discount program on Lowes.com, it will be linked to a MyLowe’s card that may also be used by immediate family." Did your husband receive a card like this? My reading is that the discount would only apply if the spouse/dependent had the card in hand. If it's not working like this, I agree with you ... there's no excuse for dissing our military people by offering a discount and not honoring it. I'm sure that is not Lowe's stance on the subject.