My internet has dropped and dropped and dropped since day one. ATT sends a tech out to "fix the problem." He relocated my router from the middle of the house where I had decent coverage throughout and placed it at one end of the house and then installed TWO extenders. My service has continued to drop and drop and drop so the extenders did not fix the problem. They even sent a guy CHEWING TOBACCO IN MY HOME to try to fix the extenders. I WAS NEVER ONCE INFORMED THAT I WAS BUYING THESE TWO EXTENDERS FOR MORE MONEY THAN WHAT ANY OTHER RETAILER CHARGES. He also took all the packaging with him. Today I find out that I have been charged highway robbery for these extenders and find out there is a NO RETURN POLICY!!!!! Are you kidding me? They are specific to ATT and work no better than the 2 extenders that I already owned but the tech refused to use. If a company is going to install expensive OPTIONAL equipment in your house, they should be honest about the charges BEFORE INSTALLATION. Since he took the packaging with him, I can't even get a decent price for them on Ebay. I DO BELIEVE THAT I ALSO BOUGHT THE PACKAGING!!!!!!!