They aren’t calling back because phone calls are the least effective way to fight them. They will give you the excuses “no one gave me the message” and you cannot prove what anyone says on the phone.Thank you for the advise, I will do so. And I will keep you posted on how it goes.
Stop the calls and use email only. There is no
“He said, she said” in writing. It’s black and white. In fact if anyone calls- tell them you want the response in email.
I am betting they don’t have recorded calls from Sept. anymore.