vrbo refunds

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  1. C

    VRBO not refunding a reservation they cancelled

    In January of this year I booked a one week stay in a VRBO house in Cooperstown NY. In order to secure the booking, we had to pay the entire amount of $9,103.32, of which $500 was a security deposit, in advance. We paid this amount using our Capitol One Visa card. In late March we received...
  2. K

    Difficulty getting full refund from VRBO/Owner

    Hi. In February (pre-Covid lockdown) I booked an apartment for two weeks in Ocean Grove, NJ. It was the first time I used VRBO. Like many, I thought it would be safe by July. However, as an older renter, I became concerned that it would not be safe for me. Long story, but the owner cancelled me...