stranded

  • Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
  • If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
  • Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
  • Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
  1. M

    Multi- Country Branch Ordeal - Germany + Croatia

    To briefly outline the situation, I rented a vehicle from Avis/Budget Munich Airport via a third party provider for the period of September 3 -28, 2018. On September 24, I was involved in a collision that rendered the vehicle inoperable. In fact, on September 23, one of the tires on the vehicle...
  2. C

    Horrendous JETBLUE experience

    Situation: Flying from Montego Bay with a connection in Ft. Lauderdale to final destination Boston on Saturday 22 October 2017. The scheduled flights included a 2+ hour layover which should be more than adequate for customs. Due to problems with customs at FLL, we sat on the tarmac for over an...
  3. U

    Jet Blue

    Our Jet Blue flight from Quito (UIO) to Fort Lauderdale (FLL) on 2 August. Hours before the flight, we received an email that the flight was cancelled. I immediately called Jet Blue and found out that they would not be able to rebook us for another FIVE days. My three daughters and I would be...
  4. AAGK

    Stranded in Lake Tahoe Blizzard

    I am not sure how I feel about this yet so I wanted to feel out the Brain Trust. I've been stranded since Monday in the Ritz Carlton Lake Tahoe due to a major blizzard. We just got power back on after 24 hrs. The staff has been amazing. I have absolutely no complaints and everyone has done the...
  5. E

    Iberia canceled flight, didn't tell me, didn't rebook. I spent +$2k to get home

    SUMMARY: Iberia canceled my august 4 return leg from Madrid to Panama - apparently after I upgraded to business when checking in for the departure leg a month earlier. They didn't tell me my ticket was canceled. Vayama, where I booked my flight, didn't tell me. I found out by accident four days...