refund

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  1. N

    Turkish Airlines Baggage Fees

    Me and my son traveled on Turkish Airlines from RDU(Raleigh/Durham) to BOM (Mumbai). Our itinerary had us going from RDU to Washington DC to Istanbul to Mumbai and returning from Mumbai to RDU via Istanbul and Toronto. Our flights were all on Turkish Airlines, except the RDU-DC and Toronto-RDU...
  2. L

    Turkish Airlines Ticket Refund Request

    Turkish Airlines employs incompetent and uncaring check-in workers in Ben Gurion Airport, Israel, who caused me to miss my flight to Istanbul and Chicago. As a result, I was forced to buy a new ticket as well as losing 2 days. The company should at least refund the cost of the ticket (USD939)...
  3. A

    Help with pending AA refund

    I was hoping to get some advice on my next steps for a pending AA Refund: Here is the back-story - My originally scheduled flight was changed by 1 Hour and 50 Minutes. Per the AA Website, any schedule change of 61 minutes or greater qualifies for a refund to the original form of payment. I...
  4. S

    How do I get Frontier to Reimburse me for United Airline Tickets when their Flight Did Not Complete

    On 10/15/16 Frontier Flight DL91122 from San Francisco to Cincinnati left San Francisco over 6 hours late due to weather delay. It was to make one scheduled stop in Las Vegas to pick up additional passengers and continue to Cincinnati. My husband and I had 1 flight number and 1 seat each...
  5. D

    Canceled flight and awful service with American Airlines

    I've read a few of your articles and I'm hoping you can help my family with a similar issue, if you see fit. I'm at my wits' end with representatives at American Airlines and you are my last option. On July 29, 2016, our flight (9 family members and myself) from Philadelphia to Puerto Rico was...
  6. A

    Holland America Cruise / Costco Travel Refund

    Hello, I have an issue with Holland America Line/Costco Travel. My family and I booked an Alaskan cruise I took with Holland America departing from and returning to Seattle, WA scheduled to embark on September 17th 2016. I was advised by a Holland America representative that a Canadian visa...
  7. R

    Home owner cancelled vacation

    Hi, I booked a property last minute privately with the homeowner, I found the house on homeaway but paid for the trip via check deposit. The homeowner and I had been going back & forth about property/rental details for about 3 weeks, when I finally got the contract, signed it on Monday and made...
  8. rock candy

    Trip in vain 41 days no refund

    I have been trying to get a refund from AA for a trip in vain since Aug 10. The refund was supposadly started at the airport on the way back home. I was told 7-10 business days. Called to follow up was told they didn't complete the process at the airport. It was now fixed and would take 7-10...
  9. R

    endless review of refund request without response

    I've been having a nightmare of a time trying to get a response from Expedia - the details are below, but the gist of the story is that I booked a flight for my wife through Expedia and two days before she was e scheduled to join me in London the reservation was cancelled - frantic and furious I...
  10. S

    Iberia Cancellation with no notification

    http://www.pdf-archive.com/2016/08/02/iberia-complaint-scott-zuckerbrow/ The link above is my detailed pdf of what happened, including any relevant documentation. I also uploaded it. Long story short (or as short and clear as I can make it): July 17th - supposed to fly from JFK to Bilbao...
  11. K

    Expedia Refund I Help

    I booked a flight for my daughter through Expedia on Boliviana de Aviacion (BOA) Airlines from Miami to La Paz. May 5th I received notification from Expedia that the return flight schedule had changed (14 hours later) and this would have caused my daughter to miss a return connection in Miami...
  12. R

    Cheapoair refund

    so here's my problem I booked a flight last jan 25 2015 and it got cancelled due to a bad weather so i called cheapoair to tell them that ill just do a refund and the teller told me to do the refund at american airlines so i did. Feb 16 cheapoair called me to verify my address so they could mail...
  13. K

    American Airlines screwing me over. I have pictures to prove.

    Hi all, So I'm in a bit of a pickle, I'm currently in the process to get a refund for a flight I had on 04/02/2016 through 04/04/2016 with American Airlines. I emailed Chris Elliot directly and he made a suggestion that I post something on this forum so I'm giving it a try. To summarize what...
  14. A

    British Airways Playing Games with the Family of the Decessed

    My parents purchased plane tickets though a Romanian travel agency for a visit to see family in the United States. Towards the end of November 2015, my father was hospitalized because of severe health issues. Both myself, my mom and the travel agent have contacted BA to inquire about our options...
  15. X

    Priceline Package cancellation question.

    Hi Chris, I just booked a package to Tampa on Memorial Day weekend. However, it was a mistake. We were not planning to pay for that Grand Hyatt, but the original one the Hilton by Clearwater could not go through. As I prepared the both hotels on two windows, I mistakenly pressed wrong button in...
  16. L

    I can't get a refund from Zagat for gift card

    I bought a $100 restaurant gift card from Zagat for my daughter-in-law. Before she could use it, Zagat's gift card program was terminated. I tried to get a refund by phone, email, and (several times) the form on their website that is intended to process refunds. This has been going on for about...
  17. M

    problems with Kaplan Test Prep

    My daughter registered for a Kaplan Test Prep GRE class. Two days before the class, they cancelled the class (presumably due to low registration) and offered her a class about 10 miles away, which did not mesh with her school and work schedule. Since it was paid on my credit card, I stepped...
  18. M

    Told to Rebook by American, but no refund in sight!

    I am currently in the process of requesting a refund as well and this story is kind of a doozy. You ready? So here’s the story: I live in Dallas, TX, but I’m originally from Puerto Rico. All my family, friends, and my girlfriend are still on the island (which is a US territory). I frequently buy...
  19. P

    Justfly.com :Can travel agency be held accountable for incompitency and harrasment?

    I had to cancel my flight because of visa issues. I wanted to change dates, but since they couldn't find me flights in a span of 12 months they 'canceled' my ticket, charged me $150, and were unable to find substitute flights. In a duration of 6 hours that I was on the phone withthem, they...