damage

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  1. K

    SiXT car damage claim

    Hi, I have recently received correspondence from SiXT Munich (airport) in relation to a car rental from February 17. I upgraded car (concious of icy roads) and then also took full insurance with 0 excess options for fear of an accident. The driving conditions were terrible from Munich to our...
  2. L

    Alamo damage scam

    I rented a silver 2016 Jeep Cherokee from Alamo Rent A Car on March 14, 2017, when I flew in to Dulles Airport in Northern Virginia. I returned the vehicle on March 28, 2017. When I returned the vehicle, the woman who checked it in pointed out a small scuff on the rear passenger door, measuring...
  3. J

    How to deal with car rental odor claim?

    Hi, I've read the post on rental damage, but it seems more relevant to claims on physical damage. What do I do for an odor fee? Past actions: - Rented a vehicle on a Friday from Skurt, an LA-based car rental company. - Returned vehicle on-time 24 hours later. - One day later (Sunday), Skurt...
  4. D

    Airbag Recall Repair Resulted in Horn not Working and $400 repair

    I took an older but well maintained Honda Pilot for an airbag recall repair. Upon getting the vehicle back, the horn was not working. I only noticed a few days later as I don't use the horn every day. I took the car back to the dealer, expecting that they would correct the problem easily...
  5. Matthew D

    Damage to Trunk Lid

    I'll try to keep this as condensed as possible: In November 2016 I was rear-ended. Car was deemed a total loss. I was given a rental. Rental had horrendous rearward visibility. I was delivering pizza as a second job, to make ends meet. While trying to parallel park (with soreness and a stiff...
  6. P

    Received a claim from Sedwick

    Hi All! First time ever posting in a forum, and i'm hoping i can get some help. I received a letter in the mail stating that the car i rented from 11/11/16 thru 11/13/16 was damaged on the left bumper and the damage repair cost was $10,300. I have the rental agreement, as well as the receipt i...
  7. S

    Enterprise Dent

    I recently rented a car from enterprise while my car was in the shop (it had been hit by a snow plow - my luck is great as you can tell). I picked up the car, and being the naive person I am did not really check the car out but rather trusted the enterprise agent who said that everything looked...
  8. Caryn R

    Hertz St Louis Bogus Smoke Damage

    I rented a car from Hertz while in St. Louis last week for a conference. Neither my passenger nor I noticed anything wrong with the car when we picked it up, nor did any of the multiple passengers I had over the 3 days of the rental complain. I returned the car with a full tank of gas and...
  9. B

    Help! nearly $3000 damage claim from enterprise that wasn't our fault?

    Can someone please give me some advise. Back in December my boyfriend and I had a rental car due to a car accident. We were also going on vacation for 3 days after the rental agreement was expired so we paid to renew the agreement and keep the rental for a couple days longer. My boyfriend picked...
  10. M

    Enterprise is charging me for "hidden" damages.

    Hello there. I'm reaching out to you today because I was doing research and came across my EXACT situation posted on here from Jan 2014. Earlier this month I rented a vehicle from Enterprise. Before I left, the associate and I looked over the car and agreed it was fine. I had the car for 3...
  11. M

    Valet damaged our car

    Hi all! Just want to say thanks in advance for any and all help. I randomly came across this website and forum as I've spent the day looking for help. Husband and I went to lunch yesterday with family at a hotel resort in Palos Verdes, Ca and let valet park the car. It's a new car and so we've...
  12. J

    Alamo charges for unseen damage

    Hey Chris – just wanted your opinion on a damaged rental car. We rented from Alamo in Sanford Florida in May – It was raining and no one took us to the car. They just pointed to a group of cars, and said pick one. When we returned the car they found that the rear taillight was cracked and...
  13. A

    Enterprise Car Rental - Alleged Damage after Return

    Hello , While moving cross country I stopped in Wichita, KS to see family. I rented a car there from enterprise and went out to the car. I was unable to move the seat and asked the young man in the booth there to assist me. He showed me what to do and upon moving it I noticed a ding in the...
  14. K

    Being charged unfairly for a repair on pre-existing damages

    Hello everyone, your advice would be greatly appreciated. I rented a car from Enterprise while on a family vacation in the UK. The car I had reserved online was not available, so Enterprise gave me a "free" upgrade. I inspected the car, as you do, and found no issues whatsoever. I declined the...
  15. P

    Hertz damage scam

    I have received a letter from Hertz claiming EUR 1694.90 for damage allegedly done on a car I rented from Hertz in Berlin from May 5 - August 4. They contacted us only one week after the car was returned. I have explained that the damage allegedly from my car could not be the same car as the...
  16. T

    Dealer swindling me after renting their loaner car

    I'm hoping I'm not out of luck because I didn't realize the steps I needed to take before renting the car. I took my Nissan Pathfinder into the North Little Rock Nissan dealer Tuesday morning and later that afternoon they told me I needed a new transmission. They gave me a nearly identical...
  17. A

    Vacation Rental Management Claims We Stained Carpet and is Keeping $100 from the Security Deposit

    For Labor Day weekend we wanted to rent a vacation rental in the Lake George, NY area. At the time I was looking for dog friendly vacation rentals most were booked. I inquired about a rental through VRBO and a vacation rental management company responded. They said the owner would only rent...
  18. B

    Excess Charge for Burnt Clutch - Hertz Italy

    My wife, myself and another couple took a trip to Italy in late June and rented a car through Hertz. After dinner one evening, the car would not go in reverse. We called Hertz, who sent a tow truck and sent us (the next morning) to a Hertz office in a nearby town to pick up a new car. When we...