budget

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  1. J

    Locked out of Budget Truck Rental, claim sent to collections

    Hi All, When renting a budget truck in October of 2016, I unlocked the door, places the keys inside, closed the door and went to the back of the truck. When I went back to the cabin the door was locked with the keys inside. This was because of a faulty lock mechanism which did not stay unlocked...
  2. C

    Budget/Viking Damage Claim - resolved on first call

    Like many others in this thread, to my surprise I received a letter from Viking Billing Services, Inc. in Eden Prairie, MN with a Budget logo at the bottom and asserting that I owed over $1000 for a damage claim. The letter looked like something somebody could have printed at home using an...
  3. P

    Received a claim from Sedwick

    Hi All! First time ever posting in a forum, and i'm hoping i can get some help. I received a letter in the mail stating that the car i rented from 11/11/16 thru 11/13/16 was damaged on the left bumper and the damage repair cost was $10,300. I have the rental agreement, as well as the receipt i...
  4. W

    Time Limit for Damage Claims?

    I rented a car from Budget at ABQ back in July 2016. While I was driving on the highway, a plastic bin flew off a pickup truck in front of me and struck the front bumper of my rental vehicle. The bin shattered on impact, and I continued driving. The pickup was far away at this point and I was...
  5. L

    Budget... its been over a year and no refund...

    Budget Case: 16012098 Reservation: 19768196US0 Rental Agreement: 656942565 October of 2015 I prepaid for a Budget Rental car in Fort Lauderdale, FL, using my checking account for $237. On December 11, 2015, I picked up the car in Ft Lauderdale, FL (airport), was offered and declined...
  6. D

    Need advice for $2084.00 bill from Budget/Sedgwick

    Rented a car from Budget in Florida in late May 2016. This car was hit by a driver while it was unoccupied and legally parked on the street in a properly marked parking spot. The driver was cited in the accident and a police report was taken listing this driver at fault. His insurance company...
  7. S

    American Express does not cover the vehicle I rented...

    Hello all, I've been searching through the forum trying to find something / anything that could potentially help me in my situation and have decided to come forth and ask for some guidance. I recently rented a vehicle and declined the insurance from the rental company. Unfortunately I made a...
  8. K

    Happy Ending from Budget Truck Rental

    I read Elliott.org daily and frequently read through the Forums, so I wanted to share my recent experience with Budget Truck Rental because I would not have had the resolution I had if not for Elliott.org! Here is the email I sent to the primary contact listed on this site: Hi Valerie, I am...
  9. S

    Budget Rent a Car - Bills me for a flat tire & towing w/NO SPARE

    Hello, I really need some assistance on this matter. I rented a pickup truck in June and it was the worst experience I have ever had. When I rented the truck I requested a Ford F150. When I arrived they didn't have that truck available so they offered me a Nissan Frontier. Worst decision...
  10. L

    Bogus extra hour charges

    This is a warning to all Avis Budget renters, that you may be charged an extra hour even if you return your car on-time. This is also a reminder to keep both your rental agreement at pickup and the return receipt; and also to scrutinize the return receipt with a fine tooth comb for invalid...
  11. A

    Budget Salt Lake Mysterious Invoice

    My husband and I recently received a mysterious bill from our honeymoon car rental at the end of September. It is not itemized, it is literally just an "invoice" for $2773.85. We did hit a deer during our rental, which we did report. We also paid for the LDW when we rented the car. I do not know...
  12. L

    Budget and Purco - Car Rental Damage Claim

    Hello all, I am from Europe and I spent a few weeks in the United States in October 2015. There, I rented a car in Wyoming from Budget for 3 days. There was no inspection when I got the keys and they gave us a sheet with the already known damages to the car (small scrapes). We looked and took...