airline ethics

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  1. K

    Airline refuses pay compensation having failed to provided care required under article 9 of Regulation (EC) 261/2004

    TAP Air Portugal have written to say they are not willing to recompense us under article 9 of Regulation (EC) 261/2004 without receipts for the change they initiated to our flight schedule and which resulted in our enforced overnight stay at Lisbon Airport. On the flight from Vienna to Lisbon...
  2. A

    Lost Wages Resulting From Travel With Air Berlin

    I have lost wages resulting from travel with Air Berlin. I am writing here as I have exhausted all avenues with them, having reached out to them via email, phone, and through their automated system. I have been stonewalled at every turn, receiving either no help or intentional misdirection...
  3. R

    Charged more than lowest available fare

    On December 24, 2016, we were supposed to fly to Cancun through Spirit Airlines at 5:15 AM. According to the Spirit policy, it says that if we do the check-in prior and buy the bags online, we will automatically get our fast bag drop service, which’ll save time when we get to airport, as we did...
  4. J

    British Airways Ethics a larger problem?

    I am posing a question of ethics on how airlines, in this case British Airways, chose their reason for cancelling a flight to eliminate the liability of paying compensation mandated by EU law I was scheduled for BA217 out of Heathrow connecting to Dulles There was poor communication on the...