air canada

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  1. T

    Air Canada won't let my mom come home on round-trip ticket after family emergency

    Earlier this year, my mom, dad, and brother booked round-trip flights with Air Canada from Vancouver to Warsaw (Poland) to visit family (depart June 9 return July ). The price was $1331.45 per ticket (x3). In May, mom received word that her sister's suddenly-deteriorating ability to walk and...
  2. S

    Air Canada Help

    I was traveling with my daughter on Mar 17 when a fire broke out at Toronto Pearson airport. After sitting in the terminals and buses for hours and getting no info from air c we left the airport without our luggage after being there for 7 hours. We were told by the Police the terminal was...
  3. jckemman

    Help With Air Canada Concerns - Not Sure What to Do

    Hello, all, My fiancee and I currently live long distance. This summer of 2018 I booked a ~3 month~ return trip through CheapOAir with Air Canada from Washington D.C. Dulles to Melbourne Australia. The flights went relatively okay, I suppose, but there were some complications I wanted to...
  4. A

    Air Canada denied my boarding pass and says I was a "no show" after spending 2.5h at the counters

    I bought an e-ticket on-line from vayama.com to fly from San Francisco to Lyon, with a change of planes in Montreal. While it is true that I got my e-ticket by e-mail, I did not pay $1700 to get an e-mail only. I was expecting to receive the full service with a boarding pass and the completion...
  5. J

    Air Canada (lost baggage)

    On January 6th 2018 my daughter and I checked and paid for two pieces of luggage on segment LGA\YYZ\YGK. When arriving at the destination one piece arrived the other to date has not been returned to me. As is per Air Canada’s procedure I filled the delayed/lost report. A week later I completed...
  6. Z

    Air Canada name change problem for my six year old/CheapOair

    So I must have had an auto populating problem (or so I am imagining) when I booked three tickets (myself, my husband, and our 6 year old daughter) to go to Switzerland in March. We were completely unaware of the problem until today when we looked at our credit card statement and saw that our...
  7. K

    Compensation for Canceled Flight

    We booked a flight through United, and were scheduled to fly on Air Canada. While on the tarmac awaiting our turn to take off our Air Canada flight was canceled due to "traffic control problems". Air Canada refused to help us both at the airport and on their Customer Service on the phone...
  8. R

    Flights flown; miles not awarded.

    My wife Ruchi Gupta and I (Rajiv) traveled from Chicago to New Delhi (via Toronto) on Air Canada. Our reservations were issued by Air Canada and made at the same time by the same travel agent for the same price on identical flights; only the outbound travel dates were different, the return date...
  9. C

    Air Canada Refuse to Refund Within 24 Hours

    Hi guys, I bought a ticket on Feb 2 2017 for my fiance to travel from Shanghai to Detroit (stops in Toronto) on April 2 2017, and returning from New York to Shanghai (stops in Montreal) on April 9 2017 to visit me in the U.S. Later that day, I found out that she needs a visa to transfer in...
  10. Y

    My experience with Air Canada

    On Saturday 3 December 2016 at 5:25 am, I arrived at John Glenn Columbus International Airport for a 6:20am flight to Toronto (final destination: Tokyo). Upon arrival, I was shocked to find that the check-in counter had already closed. Immediately I called Air Canada to find out how to make my...
  11. N

    Turkish Airlines Baggage Fees

    Me and my son traveled on Turkish Airlines from RDU(Raleigh/Durham) to BOM (Mumbai). Our itinerary had us going from RDU to Washington DC to Istanbul to Mumbai and returning from Mumbai to RDU via Istanbul and Toronto. Our flights were all on Turkish Airlines, except the RDU-DC and Toronto-RDU...
  12. P

    Air Canada - Cancelled itinerary

    This is reference to booking made on Air Canada. The itinerary was for me and my wife to visit London and Cairo from Atlanta over the new year’s break (December 21st to January 1st). My first leg was via Toronto. Unfortunately I was not able to get a transit visa to fly through Canada in time. I...
  13. E

    Lost Bag with Air Canada for more than 21 Days!!!

    Hello Friends, It has been more than 21 days since I saw my bag, last time I saw it was at the horrible check in counter of Air Canada. I was flying on the 12th December from YQM-YYZ with Air Canada. Everything seemed normal until I arrived and did not see my bag at the arrivals at Pearson...
  14. L

    ExloreTrip and eTA

    Hello. Nice to meet you. I'm from South Korea and currently staying in Oregon on F-1 visa. I'd like to get your advice on my ticket issue. I bought an Air Canada ticket online four days ago through the travel agency called "ExploreTrip." It was a non refundable, round-trip ticket from Portland...
  15. RitaK

    Air Canada Cheated Us!

    My husband and I were abandoned across our state with a 2-hour drive home (no car) after spending more than 12 hours in the Quebec airport, transported to an unscheduled layover airport, and had to stay overnight in an on-site airport hotel. They actually had two seats available, but - right in...
  16. G

    Bumped off Air Canada and no compensation

    Long story short, I flew on flight 756 on April 8 from SFO to Chile with a layover in Toronto. My flight was delayed by 22 minutes but I arrived AND boarded my connecting flight but I was kicked off the plane because my seat was given to someone else. I was told by one of your employees that I'd...
  17. R

    Refund related to terrorism threat

    My daughter, a junior at the University of Chicago, was planning to study for 10 weeks in Istanbul and was scheduled to leave March 24th. Three days before she was scheduled to leave, a terrorist attack killed 30 people in an area frequented by tourists in Istanbul. A few months earlier there...
  18. I

    unable to fly due to medical issues

    I bought a ticket for my mom in October 2015, she was supposed to come in February 2016 to help me out with the baby that Im expecting. Now she is diagnosed with high blood pressure and tachycardia which could be fatal if she would fly. She was hospitalised 3 times in the first two weeks of...
  19. J

    At my wits end. Been arguing with United for over a week now.

    This is a long story, so I'm just going to post the things I posted on United's FB page: POST NUMBER 1: Absolutely the worst customer experience of my life. My girlfriend and I booked a flight a week ago through United. The flight used Air Canada and Swiss Airlines, but was all through United...