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    Cox Comunications Fails to Honor Its Own Commitment to Keep America Connected

    I interpreted Cox's "commitment" verbatim. Being late, and being unable to pay (even catch-up, a late bill) are not the same. "Inability to pay" ... means inability to pay a late payment, too. That is, under your scenario, I would have made the late payment, but for the inability to do so...
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    Cox Comunications Fails to Honor Its Own Commitment to Keep America Connected

    Then, they can cancel my tv cable. But, that's not been their argument. Please post link to qualifying language. There commitment is expressly a "commitment: to not terminate ... for inability to pay." There are no such qualifying terms in the News Release from March 13, 2020 or April 27, 2020...
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    Cox Comunications Fails to Honor Its Own Commitment to Keep America Connected

    Disconnected for inability to pay. Will be disconnected for inability to pay.
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    Cox Comunications Fails to Honor Its Own Commitment to Keep America Connected

    No. But, that shouldn't matter. It's a commitment not to disconnect for inability to pay. That would include an inability to pay past due balances, or balances due at the time of the first commitment, or future balances (or, the aggregate of such balances). If Cox makes a commitment to...
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    Cox Comunications Fails to Honor Its Own Commitment to Keep America Connected

    On April 27, 2020 Cox issued a News Release that reaffirmed "commitment to: not terminate internet or telephone service to any residential or small business customer because of an inability to pay their bills" and extended that "commitment through June 30, 2020...