Search results

  • Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
  • If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
  • Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
  • Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
  1. R

    I need help: my Amazon account has been closed

    Not necessarily, because she can ask for any relevant banking information that only the owner knows. Because if they think that everything is a fraud, nobody would buy anything or do anything.
  2. R

    I need help: my Amazon account has been closed

    I understand that when something strange happens, they take quick action. But just as they are extremely fast for that, they should be just as quick to verify the data and tests that I have sent to the specialists. In all the information that I have sent, I have made it clear that I did not make...
  3. R

    I need help: my Amazon account has been closed

    No. We are confusing things. I already had those $ 236 long before all this happened. They were already in my Amazon balance. But it was recently that my friend and I agreed to use your card, not to buy a "gif card" but to recharge balance of my Amazon balance. And we did it by the recharging...
  4. R

    I need help: my Amazon account has been closed

    I get it. So far, I hope someone responds to the many emails I have sent every day to the executives. Because I have learned these two weeks that the customer service agents are poorly trained and never solve problems like these. They only respond in a limited way with a supposed form that must...
  5. R

    I need help: my Amazon account has been closed

    I hope that at least I get back the $ 236 which is what really matters to me. It cost me a lot of effort to save that amount of money. The account does not matter to me to recover it, only the money.
  6. R

    I need help: my Amazon account has been closed

    Because as I said, I have been collecting money in my account through gif card and that's why I had already accumulated $ 236 of my balance on Amazon. What I was going to recharge with my friend's card was the rest that I needed to buy the camera.
  7. R

    I need help: my Amazon account has been closed

    Yes. I am not very active in Amazon purchases because I am a person with few economic resources. Years ago I made my first purchase of a camera, and then I began to save money to renew the camera and now I managed to raise the total amount, and I was preparing to make the purchase but they...
  8. R

    I need help: my Amazon account has been closed

    Hello, my Amazon account has been closed since December 19, 2018. Everything happened after using a third-party debit card to recharge the balance of the gif card, but the payment was never approved. They sent me an email asking me to send an information by fax and I did it, after the...