Search results

  • Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
  • If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
  • Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
  • Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
  1. BostonJohn

    United Flight Cancellation Refund

    I just booked a flight on 5 July return on & July EYW to FLL, I do not drive and I have medical apointments I must keep. I have no qualms about flying but will use safer practices as much as possible. When I booked (United) the COVID-19 alert on the booking page is Tickets: For tickets issued...
  2. BostonJohn

    Air Canada refuses to refund ticket despite denied boarding

    I arrive at airports about 40 minutes before take off, but I check-in on line and never have luggage to check. The very few times I have traveled with luggage to check I arrive at least 90 minutes prior to cut off because for years I have read/heard these type of stories. This is clearly the...
  3. BostonJohn

    AerLingus disgraceful Customer Service

    Could this be escalated to the Chicago Public Health authorities? Bodily fluids are serious health risks and universal precautions protocol is mandated, but was not used by the flight crew.
  4. BostonJohn

    Hotel Reimbursement

    You did book through them, you may not have known it but you did. But that should have nothing to do with the trip insurance.
  5. BostonJohn

    Hotel Reimbursement

    It seems the hotel was $701 + $87 in tax (vat + city) so AIG paid you more than the price of the hotel stay. Just seems strange, I have always gotten a detailed accounting of payments anytime I have collected on an insurance claim. You did not?