Search results

  • Hi Guest, welcome to the help forum. You can get fast answers to your customer service questions here. We have a dedicated team of advocates who are ready to help. Just go to the section that matches your question and ask us!
  • If you've posted a question or issue for our advocates to assist with, please be sure to check back frequently for responses and requests for clarification.
  • Did you know you can get email notifications when something new posts to your favorite forum? It's easy. Just click the "watch" link right next to the "post new thread" button at the top of your favorite forum. The rest is easy. Now you'll never miss another conversation.
  • Want to become an expert user? Drop by the How to use this forum section and all will be revealed. We'll show you how to make the most of your experience.
  1. S

    Slip and fall at Dreams Sands Cancun

    Thanks again everyone. My knee is still painful and I'm headed to physical therapy again. I got overwhelmed thinking of the uphill battle and haven't done anything yet. However, today I got a letter from my insurance company showing a claim of $3400+ for Ambulance transport. My copay would be...
  2. S

    Slip and fall at Dreams Sands Cancun

    Thank you for this information. I wasn't aware of how and why travel insurance is beneficial. This has been helpful.
  3. S

    Slip and fall at Dreams Sands Cancun

    Thank you very much for your reply, Chris.
  4. S

    Slip and fall at Dreams Sands Cancun

    Thanks for the quick reply. No, I didn't have travel insurance and while I understand the concept of travel insurance, the fault lies with the resort and unsafe conditions. I'm not sure why I would buy insurance in case a resort did something wrong. However, yes, I saw my own dr. when I got...
  5. S

    Slip and fall at Dreams Sands Cancun

    Very thankful that I found this site and hoping to find a bit of advice on how to proceed with a slip and fall accident at Dreams Sands Cancun, owned by Apple Leisure, out of Pennsylvania. https://www.appleleisuregroup.com/ On the second day of my 5 day all-inclusive trip at Dreams Cancun, on...