Recent content by wynstonnw

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  1. W

    Denied claim for reimbursement of rebooked return flight cost after Delta refuses to print my boarding pass

    I resubmitted my refund request pretty much as VoR61 suggested, I also closed my dispute of charges on the AmEx card as suggested by Skippy and others on this thread. When I resubmitted my claim, I chose to not mention the Delta Platinum Medallion. I thought by listing my frequent flyer...
  2. W

    Denied claim for reimbursement of rebooked return flight cost after Delta refuses to print my boarding pass

    Both. I am a Delta Platinum Medallion and have a Delta Platinum AmEx.
  3. W

    Denied claim for reimbursement of rebooked return flight cost after Delta refuses to print my boarding pass

    The Delta agent said there was no new routing at all. Not that day and not the next day. Of course, that was incorrect as I booked the new route myself.
  4. W

    Denied claim for reimbursement of rebooked return flight cost after Delta refuses to print my boarding pass

    I submitted the claim again to the next level as you suggested. Stay tuned.
  5. W

    Denied claim for reimbursement of rebooked return flight cost after Delta refuses to print my boarding pass

    Good suggestion. Thank you. I submitted the claim again, one step higher up on the food chain. I will report back.
  6. W

    Denied claim for reimbursement of rebooked return flight cost after Delta refuses to print my boarding pass

    Thank you all for your efforts. I am edging up to the reality that at some point the time to recover the $2k extra spent, won't be worth my time. Does anyone have experience with the odds in small claims court? It seems like Delta wouldn't even show up for the court hearing, but I have been...
  7. W

    Denied claim for reimbursement of rebooked return flight cost after Delta refuses to print my boarding pass

    It was not one ticket for the entire flight. I did book separately from Africa to Toronto using Delta and then a separate booking from Toronto to Salt Lake using Delta. I think the Delta app would have worked for downloading boarding pass, immediately upon arrival in Toronto. That would have...
  8. W

    Denied claim for reimbursement of rebooked return flight cost after Delta refuses to print my boarding pass

    All flights were booked through Delta. The flights from Africa to Toronto were on Delta partner airline KLM. Flight out of Toronto was Delta.
  9. W

    Denied claim for reimbursement of rebooked return flight cost after Delta refuses to print my boarding pass

    Thank you. Yes. he wasn't able to override the system. My connection was suppose to be 1.5 hours. In fact, it became a little less than 1.5 hours, but that was because connection from Amsterdam to Toronto (Delta partner KLM Airlines) departed Amsterdam late (not weather related). I arrived at...
  10. W

    Denied claim for reimbursement of rebooked return flight cost after Delta refuses to print my boarding pass

    I have Delta Platinum status. Wife and I returning to Salt Lake City from Africa on December 20, 2019, with First Class tickets. Final leg connecting flight is Toronto to Salt Lake. Arrived at Delta Sky Priority counter to request boarding passes for Toronto to Salt Lake flight, which departed...