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Okay, this is too funny! We have successfully canceled this order. My credit card company says the credit is "pending". Just now, the delivery people showed up with the Generator! :rolleyes:
We feel bad no one told them to NOT deliver it! It is not an easy drive to get here...poor guys. They...
Good news! We spoke with a rep from Home Depot and lo and behold, the order has finally been cancelled!! Just waiting on the refund...I will post here when it goes through.
Thank you everyone for all your help, suggestions, and support. Very much appreciated. :)
It's not a whole-house Generator it is a portable one...just very heavy and too big to fit into our cars. Also, Home Depot says it is extending its return policy to 180 days...but the "exceptions" list has not changed. Time is of the essence here...
We have written to the Company Contact listed on your page. We have called the 800 number listed on your page. We have had no luck, just the run-around. I can try calling them again, but I doubt it will help.
Please help - time is of the essence here! We need to cancel an order of a Honda Generator we ordered from Home Depot on 4-23-2020. The electrical contractor told us it would be a LOT of money to install the automatic electrical hookup to our our home. We cannot afford to do this, so we do NOT...