Recent content by Stacey C

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    Home Depot - trying to cancel an order for a Generator

    UPDATE: The refund posted to our credit card account on May 7th!!!! Woo-hoo! Thank you all again for your help, advice, and support! Very much appreciated. :)
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    Home Depot - trying to cancel an order for a Generator

    I am sure you are right about this. Yikes!
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    Home Depot - trying to cancel an order for a Generator

    Okay, this is too funny! We have successfully canceled this order. My credit card company says the credit is "pending". Just now, the delivery people showed up with the Generator! :rolleyes: We feel bad no one told them to NOT deliver it! It is not an easy drive to get here...poor guys. They...
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    Home Depot - trying to cancel an order for a Generator

    I agree. It is something we will be looking into very soon.
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    Home Depot - trying to cancel an order for a Generator

    Good news! We spoke with a rep from Home Depot and lo and behold, the order has finally been cancelled!! Just waiting on the refund...I will post here when it goes through. Thank you everyone for all your help, suggestions, and support. Very much appreciated. :)
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    Home Depot - trying to cancel an order for a Generator

    To those of you suggesting new electrician quotes: We do plan to do that. This house was built in 1941 and has a very old, out of date electrical "box" and VERY old, somewhat convoluted wiring.
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    Home Depot - trying to cancel an order for a Generator

    It's not a whole-house Generator it is a portable one...just very heavy and too big to fit into our cars. Also, Home Depot says it is extending its return policy to 180 days...but the "exceptions" list has not changed. Time is of the essence here...
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    Home Depot - trying to cancel an order for a Generator

    Wrote to Home Depot on 4-30-2020. And unfortunately, we do not have a week since Honda shipped RIGHT AFTER the rep we contacted at Home Depot tried to cancel with Honda.... Coincidence?? I wonder...
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    Home Depot - trying to cancel an order for a Generator

    We have written to the Company Contact listed on your page. We have called the 800 number listed on your page. We have had no luck, just the run-around. I can try calling them again, but I doubt it will help.
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    Home Depot - trying to cancel an order for a Generator

    Please help - time is of the essence here! We need to cancel an order of a Honda Generator we ordered from Home Depot on 4-23-2020. The electrical contractor told us it would be a LOT of money to install the automatic electrical hookup to our our home. We cannot afford to do this, so we do NOT...