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The government is supposedly infusing them with cash, but who knows what that will include. I hope they can straighten this out so all these people with credits can use them.
But this is why the OP can’t book anything.
The cruise lines do not have unlimited amounts of cash sitting to refund. They require cash from new bookings to process refunds. There had never been anything ever in the travel world like this and they are doing the best they can.
You’ll simply need to wait- there are people with thousands...
I don’t disagree with you, I am simply stating what our experience had been once litigation is threatened.
Has your contact resulted in restoration of your account? Please keep us up to date on the outcome.
Was your ticket actually a refundable ticket? Those are often much higher priced than a nonrefundable ticket. What does the cancellation policy on the email confirmation state?
Were the flights canceled by the airline prior to your June 1 cancellation?
You have to go through AAA, since that’s who you booked through and it’s up to them to deal with Pleasant.
I will tell I am very sure if Pleasant had received the refund, they would have refunded it back to AAA. Pleasant has been one of the most upstanding travel suppliers as far as getting...
Haven’t you been dealing with a lot of cancellations? None of the suppliers are able to simply refund everyone. Cruise lines are up to 90 days. You’ll just have to wait it out.
We wouldn’t have refunded anyone until we received the credit.But we also don’t accept cash from clients either -...
Trafalgar and many others are refunding by date order. Since it’s only July, your travel date hasn’t even come yet so the refund may not be there for awhile.
Was there any cancellation fees for canceling?
jsn is correct. If you are a travel agent, this is a business to business transaction which we don’t advocate.
But as an agent, you should also know many suppliers are taking 90 days or more for refunds.