It’s for your own good.
Travelers are hearing these words more often than ever, and they are being applied to increasingly unwelcome scenarios. The latest example: being unable to access WiFi in your hotel without incurring an added charge. In August, the American Hotel & Lodging Association and Marriott filed a petition with the Federal Communications Commission asking the government for permission to block wireless devices in hotels.
Read more “Beware of travel industry doublespeak”
The days of a freewheeling, lightly regulated airline industry, in which a carrier can charge whatever fees and fares it pleases, may be nearing an end.
A confluence of events is pressuring government regulators to take action that, depending on your point of view, will make air travel less expensive or interfere with a free market, driving ticket prices higher.
Read more “Should airlines be re-regulated?”
The excuse had a familiar ring to it.
Craig Zimmett’s daughter, Alissa, was supposed to fly from Miami to Gainesville, Fla., but she didn’t. Instead, her commuter flight took an unexpected detour to Jacksonville, Fla., after pilots were erroneously notified that some airport communication systems in Gainesville had stopped working. The airline said these circumstances were beyond its control.
Read more “What to do about the ‘circumstances beyond our control’ excuse”
When Amos Peters picked up a rental car in Austin a few weeks ago, the only thing that stood between him and his destination was State Highway 130, a toll road. It was missing an important feature: a toll booth.
Read more “Look out! Automated plazas take a toll on car rental customers”
Let’s just call Expedia’s $280 million acquisition of Travelocity, and the reportedly imminent sale of Orbitz, what it is: the latest chapter in an online-travel soap opera.
Read more “The online-travel soap opera – and what it means to you”
A car rental should be the least dramatic part of your vacation. You pick up the vehicle, you drive it, you return it to the airport. All done.
Read more “Don’t let your next rental car go flat”
The lowly economy-class section is getting an upgrade in 2015. Or a downgrade, depending on your point of view.
Read more “Economy class gets an upgrade – or is it a downgrade?”
The North American airline industry collected an estimated $8.2 billion last year from fees for items such as checked baggage, premium seat assignments and early boarding privileges — a $700 million increase from 2013. But are they keeping more of your money than they should?
Read more “How refundable are airline fees? Not so much”
It’s the time of year when everyone churns out their annual predictions, quoting the same experts on 2015’s travel trends. Or, if they’ve been doing this long enough, they just cite themselves.
Read more “Here’s a little uncommon sense about traveling in 2015”