Will Best Buy send me a new refrigerator?

Jane Weir’s LG refrigerator doesn’t work and she wants Best Buy to give her a new one. But is that a reasonable request two years after purchasing it? Read more “Will Best Buy send me a new refrigerator?”

Can you help me finally get my watch repaired?

Dave Polini just wants his watch repaired. A national watch repair store, Watch Repairs USA, accepted it almost a year ago — and that’s the last time he saw it. Can we fix this problem? Read more “Can you help me finally get my watch repaired?”

How can I get a Groupon refund?

The Groupon deal for Miraclash seemed like the perfect solution to Sherry Tedeschi’s eyelash growth problem. But everything that followed made Tedeschi want to tear out what was left of her lashes. When she didn’t receive the product, she embarked on a difficult quest for a Groupon refund. Read more “How can I get a Groupon refund?”

Were these theater tickets just a scam?

Donna Sandfort has a feeling that she recently was hit with a scam after she bought some theater tickets. When the venue suddenly canceled her tickets, she expected a refund. But there’s a third party involved and that complicated things. Read more “Were these theater tickets just a scam?”

My new LG microwave doesn’t work and I want my money back!

Mary Biber’s new microwave doesn’t work and the refund that LG promised is missing. Now she wants the Elliott Advocacy team to track it down. Can we?
Read more “My new LG microwave doesn’t work and I want my money back!”

Can you get a refund for all that stuff you bought on Facebook?

Jeri Lynn Wentz says the “fashionable” clothes she recently bought on Facebook were a giant disappointment. And when she tried to return the garments, the retailer gave her strange instructions. But in the end, the clothing company kept her money — and the low-quality items Wentz sent back.

Can the Elliott Advocacy team persuade PayPal to refund this Facebook shopping fiasco? (Reprint from Nov. 2019) Read more “Can you get a refund for all that stuff you bought on Facebook?”

I just want the dealership to fix my car!

Robbyn Parker just wants his dealership to fix his car. But now the company is ignoring his plea for help. Read more “I just want the dealership to fix my car!”

I can’t go to the gym, so where is my refund?

After a serious health issue prevents Robert Mora from going to the gym, he asks for a refund of his membership. The company agrees. But that was months ago and his refund is still MIA. So where is it?  Read more “I can’t go to the gym, so where is my refund?”

We lost our house in a fire, so why is AT&T sending us a phone bill?

If your house burns down, do you still have to pay your AT&T phone bill? That’s the question that John Valentine wants to be answered after his in-laws lost their home in a massive wildfire. The elderly couple keeps getting a phone bill from AT&T. But there’s no phone service. Do they still have to pay? Read more “We lost our house in a fire, so why is AT&T sending us a phone bill?”