Troy Nicholas’ missing JCPenney studio photos of his grandchild disappeared at the start of the pandemic. He had prepaid for the images two weeks before he was supposed to pick them up. Now that the studio was closed, would he ever receive his photos? “Are my missing JCPenney studio photos in the picture?”
David Narita just wants his MacBook Pro problem fixed. But after he pays to have it repaired, Apple offers to fix it for free. Does he deserve a refund? “How do I get my MacBrook Pro problem fixed (for free)?”
An Optimum technician came to Ruth Bernstein’s house and did not fix the problem she called about — so why did she have to pay? That’s the problem to solve today. “Optimum did not fix the problem so why do I have to pay?”
Someone just took a lot of money from Isaac Benzadon’s PayPal account without his permission — and he wants it back.
Benzadon assumed that PayPal’s alert warning him of the giant unauthorized transaction meant his $1,200 was safe. Unfortunately, he was wrong. “Someone took money from my PayPal account! How can I get it back?”
Jane Weir’s LG refrigerator doesn’t work and she wants Best Buy to give her a new one. But is that a reasonable request two years after purchasing it? “Will Best Buy send me a new refrigerator?”
Dave Polini just wants his watch repaired. A national watch repair store, Watch Repairs USA, accepted it almost a year ago — and that’s the last time he saw it. Can we fix this problem? “Can you help me finally get my watch repaired?”
The Groupon deal for Miraclash seemed like the perfect solution to Sherry Tedeschi’s eyelash growth problem. But everything that followed made Tedeschi want to tear out what was left of her lashes. When she didn’t receive the product, she embarked on a difficult quest for a Groupon refund. “How can I get a Groupon refund?”
Donna Sandfort has a feeling that she recently was hit with a scam after she bought some theater tickets. When the venue suddenly canceled her tickets, she expected a refund. But there’s a third party involved and that complicated things. “Were these theater tickets just a scam?”
Mary Biber’s new microwave doesn’t work and the refund that LG promised is missing. Now she wants the Elliott Advocacy team to track it down. Can we?
“My new LG microwave doesn’t work and I want my money back!”