The secret of disabled Airbnb accounts: Is it sabotage?
Why is Justin Brog banned from Airbnb? He’s been a model guest and receives excellent reviews from Airbnb hosts, so there’s no reason Airbnb would disable his account.
These tales are from our consumer advocacy files. If you’re a consumer with a problem with a company, you can contact us for help as well.
Why is Justin Brog banned from Airbnb? He’s been a model guest and receives excellent reviews from Airbnb hosts, so there’s no reason Airbnb would disable his account.
If you’ve ever had to go toe to toe with a big company over a missing refund, then you’ll relate to Alejandro Soler’s recent problem with PayPal and Chase.
Nicole Morin wants her money back for the “unsafe” vacation rental she booked through Vrbo. And she wants me to help her get it.
Lillian Kohler never imagined she’d get stiffed for $36,000 by a supposedly reputable cruise company like Vantage Travel.
Can Uber ban you if you file a credit card dispute against it and win? It happened to Don Kelley. Here’s how to make sure it doesn’t happen to you.
It’s been four months since Barcelo Maya Palace Resort promised Michael Lavender a refund for his nonrefundable $1,692 hotel reservation, and he’s beginning to think he may never get it.
Want to block the latest airline mergers? Here’s how your voice can challenge the turbulence of airline mergers and protect passenger rights.
Lynn Best had the absolute worst time when she flew from Seattle to Rome on Condor Airlines recently. Her airline made her pay for her plane tickets twice. Now she’s trying to get a refund and wants to know: Is it legal for an airline to charge you twice for the same ticket and then keep your money?
Cars lose value over time, but what happens when one reader’s CarMax appraisal reveals her vehicle is worth $6,000 less? Here’s the answer.
Kiwi.com is a travel site that claims to “hack the system” by finding the cheapest flights. But what if the system hacks you?