When Kristen Nordlund’s flight is canceled, she’s promised a refund. But it never arrives. What now?
So-called “affinity” credit cards can be a good deal for collecting miles and points — but not always. I outline […]
Lisa Littlewood is overbilled by Verizon and it won’t adjust her invoice. Why not?
Your loyalty program contains a few clauses in the terms and conditions that you absolutely must know about before you […]
An IRS audit is something you wouldn’t wish on your worst enemy, and I speak from experience. Not only do […]
When you’re picking a loyalty program to join, how do you determine which one is right for you? Here are […]