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Copyright Elliott Publishing. All rights reserved. For more information, call (305) 453-4781 or send e-mail to us.

ELLIOTT'S E-MAIL
http://www.elliott.org

November 10, 2003

>> Inside <<

* Supporting Our Troops
* Stupid Airline Rules?
* Aren in St. Croix
* New Airline, New Ideas
* Fly a Hero Home
* Give a Soldier a Break

>> First Off <<

** Supporting Our Troops
Whether you favored a U.S. invasion of Iraq or not, you'll probably agree that the men and women in uniform currently serving in the Middle East are in harm's way like never before. Every day it seems we are shaken by news of more deadly ambushes and bombings. So it is particularly significant when a notoriously un-generous airline industry reaches out to the military to make life a little better. This week, we bring you two such stories. Charlie Leocha reports on a program that lets you donate miles to the military. And I help solve one National Guardsman's problem with an expiring airline voucher.

>> Underwritten By <<

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>> By The Way <<

** Stupid Airline Rules?
Which of the airline rules do you think makes the least sense? Saturday-night stayover requirements? Blackout dates for frequent flier award tickets? Non-refundability? Here's your chance to tell us which one you like the least - and why. Send us an e-mail and include your full name, city, and what you do for a living.

** Aren in St. Croix
For those of you following Aren's adventures, the photo-blog penned by the next generation of Elliott, there are more pictures online. Lots more. Aren spent the last few days in the U.S. Virgin Islands helping his daddy shoot a pilot for a TV show and seeing the sights. Plus, see where else the baby has been. It's one of this newsletter's guilty pleasures. Here's Aren's blog.

>> Elliott's Commentary <<

** New Airline, New Ideas
At a time when the airline industry still is struggling to pull out of a tailspin induced by the attacks of Sept. 11, 2001, a soft economy and poor management, do we really need a new carrier? You could almost hear a collective groan from the airline industry's talking heads when former travel executives Edward Beauvais and Travis Tanner last month unveiled Project Roam, a yet-unnamed discount airline based in Pittsburgh. This is hardly the time to start a new airline, some said. Or is it the perfect time? > Details in Opinion.

> Should airlines bag luggage? And what does American Airlines really owe St. Louis? Find out on Elliott's Travel Notes.

> This week's blog entry can be found here.

>> Ticked.com Talk <<

** Fly a Hero Home
You can donate miles to help troops returning from Iraq on leave fly home. Alaska, Delta, Southwest, United and Pan Am have all joined Operation Hero Miles to allow their frequent flier program members donate miles to be used by soldiers. This program is tailor-made for those of us with hefty banks of frequent flier mileage. And it will make a big difference to our troops. > Read more in Charles Leocha's column.

>> Triprights.com Ticker <<

** Give a Soldier a Break
When his National Guard unit is called up, he asks Delta Air Lines to extend the date on his $250 voucher. Might be nice to take the family on vacation when he returns from Iraq. But the airline won't even give him an answer to his request, despite repeated calls and letters. Time to call for reinforcements? > In Fix My Trip.

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