Open your eyes: everything is about to change for travelers

One of the most popular cameras on the number one photo-sharing site isn’t a camera at all. It’s the Apple iPhone.

133988-iphone3gI mention this for two reasons. First, because a new iPhone is being released June 19. And second, because it now includes a feature that promises to change the way we travel: a video camera.

The specs are nothing to rave about — 640 by 480 pixels, which is not exactly HD — but the implications are far-reaching for each and every one of us. At the touch of a button, travelers can now publish an edited video to YouTube. Not coincidentally, YouTube just last week added a feature that allows you to directly share clips to Facebook, Twitter, and Google Reader.

Why does any of this matter to travelers?

Because it marks a fundamental shift that could alter the way we get our information about travel and the way we share our travel experiences.

It’s a move from “tell me” to “show me.”

You can already see the beginning of this migration on social networking sites that specialize in travel, where users are gravitating toward photos, as opposed to written reviews. Just last week, in a post about TripAdvisor, several users claimed they disregarded the written reviews and just looked at the pictures. When everyone is carrying a video camera, and when posting to the Internet is as easy as pushing a button, imagine how people will make travel purchasing decisions?

Let’s just take a moment to consider this.

Say you’re buying a plane ticket, but it’s a toss-up between United Airlines and Virgin Atlantic. At the moment, you can look up reviews of both airlines and find lots of information on blogs. You can also go to a seat review site like SeatGuru or to an old-school forum like FlyerTalk, and get a reasonably good idea of what to expect. But what if you have actual user-generated video content of the seats and can compare seat pitch, in-flight entertainment, and overall comfort by seeing it instead of reading about it.

How would that change things?

What if you’re trying to decide where to make restaurant reservations? You could check out Zagat or Yelp and read all about it, but what if you could see the entrees as they’re served?

Now imagine these video clips are delivered in real-time, or as close as possible to it. Sites like 12seconds and Seesmic already let you do that. (Think Twitter for video.)

Now imagine everyone has access to it in real time. That’s what Google Wave is all about, and when it’s released later this year, it could potentially revolutionize the way in which we consume information. Here are a few highlights of Google Wave’s features, courtesy of our friends over at Lifehacker.

We’re on the verge of nothing less than a revolution in media. The travel industry will be at the frontline, but it won’t take long to turn everything upside-down.

Are you ready?

  • http://londonhotelsinsight.com Rajul

    I totally agree with you. Once technology allows us to move to “real-time user-generated video” the rules of competition in the hotel, restaurant and travel industries will dramatically change.

    I already find myself searching for video hotel reviews and am surprised at how little good content is out there.

    At the same, I don’t think trusted text content will disappear, just that the balance will skew heavily towards letting video-image/visual content “speak for itself”.

    Thanks for giving us the heads-up!

  • P. Kipnis

    You are over emphasizing the importance of a internet browser with a mediocre phone built in. It’s overly simplistic to say that everyone will be clicking facebook or myspace or some other social networking site when they are busy being busy. Yes, the iphone has a following and yes they are the younger generation but I question if we’re becoming a illiterate society or at best a visually literate society. Somewhere in between all the toys and gadgets there needs solid hard work. So all the internet toys and appliances are fine until no one can read the instructions, shades of Heinlein’s Martina Chronicles.

  • http://dennisschaal.blogspot.com Dennis Schaal

    I guess I’m going to have to raise the white flag and trade in my Blackberry for an iPhone. Then again, I’m sure RIMM will be competitive. Great post, Chris.

  • Carver

    I’m taking a wait and see approach. Technology doesn’t always bring in the expected result. You must also respect the law of unintended consequences.

    I submit the paperless office of the late 1980s and early 1990s. The proliferation of computers were supposed to free us from paper. Documents would be transferred and archived electronically, with paper being rare.

    Yet in reality, the computer revolution ias exponentially increased the amount of paper that is generated.

    Similarly ebooks were expected to begin replacing traditional print books in the late 1990s yet ebooks haven’t made even an infinitesimal dent in traditional print media and its been a decade.

    So, I’m very skeptical about predictions especially in the technological arena.

  • Jasper

    Wohoo! Tripadvisor with movies of the bugs!