Auto insurers don’t play fair with customers

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What we’re reading

Auto insurers don’t play fair with customers, study finds (NBC News)

Landing gear on Southwest jet collapses at LaGuardia Airport, eight injured (Reuters)

More leisure fliers pay for seats, food, legroom and Wi-Fi (Wall Street Journal)

TSA chief warns of ‘new underwear bomb’ which threatened airline last year and forced agency to rethink all its security procedures (Daily Mail)

Horton shares credit with Arpey for successful American bankruptcy (The Street)

What we’re writing

A scratch on my rental car — and now, a bill from a collection agency (Elliott)

Tagged as a troublemaker by the TSA (TSA News)

Do airlines need to add more humans at the airport? (Consumer Traveler)

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