Find a cheaper car rental rate away from the airport

The best rate Darren Popik could find on a weekend car rental at Austin-Bergstrom International Airport recently was $114. So he decided to look elsewhere.

Popik, a Los Angeles-based blogger, widened his search to other car rental locations in the Texas capital. And he found a lower price through Enterprise Rent-a-Car. “It was a much better deal,” he said.

No kidding. At $38 — just one-third the airport rate — it was a steal.

At a time when rental rates are climbing, Popik is one of many travelers who have discovered that it pays to cast a wide net when you’re looking for affordable wheels.

Why such a dramatic price difference between on-airport and off-airport locations? Local taxes and airport concession fees, according to Robert Barton, president of the American Car Rental Association. The fees cover the companies’ costs of renting airport facilities and of shuttle services to and from the terminal for customers, but the taxes can fund local projects that may or may not have anything to do with airport users.

“It’s taxation without representation,” he said.

Take Barton’s recent two-day rental at Phoenix Sky Harbor International Airport, for which he paid $27. After a 5 percent vehicle license fee, a 10 percent concession fee, a $12 airport fee and a 77 cent-per-day “tourism” fee were extracted from the price, only about half of the rate went to his car rental company.

Neil Abrams, a car rental analyst with the Purchase, N.Y.-based Abrams Consulting Group, says that the rate difference between an airport and off-airport location has historically been “substantial.” For example, the average weekly rate on a compact car — the kind many leisure travelers prefer — was $363 at an airport, according to a survey his company recently conducted. By comparison, the same rental taken off-airport cost just $202.

“The rate difference is pretty constant,” he says. But as car rental rates rise, more travelers begin looking for other ways to get around.

The extra airport fees and taxes, he adds, put airport-based car rental franchises “at a competitive disadvantage.” That’s bad news for the car rental company, but good news for you.

Except when it isn’t.

In some cities, renting at an airport makes sense almost every time. Denver comes to mind. When Amy Pollick hired a car in the Mile-High City recently, in-town rentals were “unbelievably cheaper,” she said.

“Trouble is, my only friend in Denver wasn’t in town to meet us at the airport and take us to the office,” recalled Pollick, who works for a newspaper in Decatur, Ala. “Cab fare to and from the airport would have completely wiped out any savings we realized.”

Sometimes, it isn’t the distance to the airport so much as it is the duration of the rental that matters. Jeff Tucker, a technology consultant who lives in Hawaii, frequently rents cars in Seattle.

“You can rent cars in nearby Kent and save a bundle on taxes,” he said. “Unfortunately, they couldn’t shuttle you to and from the airport, so you had to take a cab.” For a short-term rental, it’s not worth it. “But if you’re staying for several days, that often pays off,” he added.

The other issue is convenience. Rent a car that’s miles away from the airport, and you could save a lot of money. But if your flight leaves around rush hour and you don’t give yourself enough time to return the vehicle, you might also miss your plane. That’s happened to me a time or two.

We shouldn’t have to be making these calculations, of course. We should be able to rent from the airport at a fair price when we’re flying into town. I can’t think of any other business that routinely doubles its rates between stores without breaking the law.

Any other business would be prosecuted for price gouging. There’s just one thing: Car rental companies aren’t doing this. The taxes and fees are for the most part being added by airports and municipalities, which makes these higher prices perfectly legal.

I think most travelers expect gas to cost a little more in certain neighborhoods and a little less in others. They anticipate price fluctuations on restaurant meals, groceries and other items they might buy while they’re on the road. But the exorbitant airport markup on rental cars defies reason and takes advantage of the people who are bringing tourism dollars to a destination: you.

Unfortunately, there’s little travelers can do to help narrow this unacceptable price difference. Until motorists refuse to rent their cars at the airport, which is unlikely, airports and counties will continue overtaxing their passengers, to the detriment of car rental companies, and us.

(Photo: DanieVDM/Flickr Creative Commons)

  • Aaron

    Chris, the idea of renting off site is a good one, unfortunately some of the municipalities are catching on. I recall reading somewhere (possibly here) that some off site car rentals are required to collect the airport taxes from customers arriving in a taxi direct from the airport, unless they can prove they have been “local” for a couple of days.

    Personally, I think its all a sham. Half the fees on the rental are ridiculous. I saw one agency charging a “licensing fee”. Assuming this is the cost to put a license plate on the car, isn’t that a cost of doing business?

  • Carver

    Airport rentals are still higher than off-site rentals even when you factor out the taxes. So what? That’s not even close to being price gouging. It is neither illegal, immoral, or unethical.

    Its only price gouging if there is some sort of civil unrest so that you no longer have the ability to take advantage of a lower cost alternative.

    No one forces you to go to the airport rentals. If you don’t like the price, go to the off-airport rental. That’s the beauty of this system. And that’s why this is absolutely NOT price gouging.

  • Joe Farrell

    Rent a car in places like California and you might be miles from the airport anyway . . . . the problem with Enterprise is the limited hours – if your plane is late and its after 6p – you are done. Very few places have after hours service.

  • MeanMeosh

    Another problem with renting off-airport – some companies/franchises won’t rent to you unless you have a local address on your drivers license. I know Enterprise does this at some locations. And as Joe said, the limited hours are a hassle.

  • Ted – Phoenix Justice

    I don’t own a vehicle as I utilize public transportation and when necessary, get a cab. But, when I do need a vehicle to travel to Vegas or Palm Springs or even to just relax in a mountain cabin in Show Low, I rent a vehicle. Luckily in the Phoenix metro area, I have a few choices. I can either rent a vehicle off site or I can rent a vehicle at the airport.

    The two pluses for me renting off site are their closeness to my home and their lower taxes. The actual base daily rate often matches the on site base daily rate.

    The three pluses for me renting on site are the better selection of vehicles, the better hours and they tend to offer unlimited miles whereas the off site tends to limit to 150 miles per day.

    So its a toss up. Do I pay more taxes for better selection, unlimited miles and more flexible hours or do I pay fewer taxes for less travel distance?

  • Carver

    Joe makes a great point. The dynamics of an airport location are different from off-airport rentals. The first is the proximity to the airport. But equally importantly is that an airport location, particularly at a major international airport such as LAX, is probably open, and reasonably staffed at 3am. You can both pickup and return 24/7 without exception.

    That can be a big deal, especially if you have an early morning or late night flight. I once rented off -airport and I almost missed a 7am flight because the location didn’t open until 6am.

  • Eric

    Soaking the out-of-towners has always been a popular way to raise revenue. The reason is clear. Raising a tax that almost exclusively affects people who won’t be voting in your next local election is a consequence-free way for politicians to raise taxes. As far as a rental company only renting to someone with a local address, my guess is that it’s the company doing that to preserve the higher price at the airport. For a local government to ban in-town car rentals to visitors seems like it wouldn’t pass constitutional muster, but a company could probably get away with it.

    Here’s something I’ve pondered before. It’s the opposite situation. Let’s say I’m a local resident and I need a car on Sunday, so I walk into an off-terminal rental location which services an airport. Thrifty near Orlando International comes to mind. Now, I haven’t set foot in the airport, nor did I require a shuttle from the airport. Seems to me they couldn’t legally charge me the airport fees on that rental. Has anyone ever experienced this scenario, and, if so, what happened? Did they still try to charge you the airport fees?

  • Aimee

    @Eric- I was dropped off at the airport car rental counter by a roommate. I had to use that specific office because no other office in 100 miles was open on the weekend. I still had to pay the full airport fees, even with a local address. If I’m using their site, I have to pay.

    Like Joe and Carver said, my options to rent away from the airport are very limited. I have a Hertz and Enterprise within 30 miles of my house. Neither is open past 5 pm and neither is open from noon Saturday to 8 am Monday morning. That makes it very hard for me to use them to rent a car. I can occasionally make it work, but more often then not I have to drive the 40 minutes to the airport to pick up a car. Unless Hertz or Enterprise want to make reasonable hours (why would they?) I’m stuck going out of my way to get a car at the airport.

  • http://rjtalestold.blogspot.com/ Dick Jordan

    I spent a few days in Phoenix in March 2009. On a similar trip in March of ’08, I got a very reasonable rate from Hertz on a Toyota Prius that was even less than that for the standard-size car I usually rent. But 2009 was a way different year.

    Picking up a car from Hertz at the Phoenix Skyport was going to cost me an arm, a leg, a nose, probably an ear, and possibly other assorted body parts. Other companies offering on-airport (a misnomer — the huge car rental facility, as big as many airport terminals, is several minutes away by bus) rental cars wanted to remove equally exorbitant amounts of cash from my wallet.

    On previous trips to several U.S. cities I learned that picking up a car at a downtown location can save money since the taxes that local jurisdictions impose at those locations are often less than the fees tacked onto car rental company charges for cars picked up at the airport. So I checked out Hertz’ off-airport locations in the Phoenix area and found one that was downtown, northwest of the airport, and lying in the general direction I would d be driving to reach my hotel on the west side of the Valley of the Sun.

    The cab fare to the Hertz off-airport location was $30, but I still saved over $100 net on the cost of the car rental (same car, same company, off-airport vs. on-airport). And even though I was saving money by picking up the car off-airport, there was no “drop-off” charge for returning the car to the airport instead to the off-airport location.

    The time to travel by taxi to the off-airport location, and then drive to my hotel, versus taking the shuttle bus to the “on-airport” pick up “terminal” before heading west, was about the same. An added bonus for picking the car up off-airport: Meeting a cab driver who had emigrated from Somalia. The story of his journey to the U.S. made me wish that the taxi ride had been longer.

  • noah

    The airport fee is of course a way for the airport to make more money. It seems to me that, if they couldn’t charge the airport fee, the airport would instead require higher rent from the rental car companies, which the companies would then pass along to the consumer. By having it as a separate fee, at least a portion of fee that goes to airport rent is transparent. I don’t see what the big deal is.

  • Liz

    In July I priced a rental at SeaTac’s Enterprise outpost for 7 days – $550. I checked a non-airport location, $120 for the same class. $430 difference – that’s obscene.

  • Ali

    I used to work for Enterprise in Los Angeles.

    @Eric- the reason local branches only rent to people with local addresses on their driver’s license has to do with the risk of theft. If someone rents a car and a week into their rental their credit card starts getting declined, we’d call the customer to ask them to bring in a new credit card. All too often, they don’t answer. If the balance on the rental gets too high (a few hundred dollars or more) and we can’t get ahold of the renter via telephone, a manager might go to the renter’s address to try to find the car. Keep in mind, this is only in extreme situations when the renter has not returned multiple phone calls and we are owed a great deal of money. If we allow someone to rent a vehicle at a local branch with no local address, we’re taking a risk. (Yes, they could be staying at Aunt Suzy’s house and give us her address, but a driver’s license is a far greater proof of local residence.) That being said, we often made exceptions to this rule, unless the person wanted to rent a higher-end vehicle. (No dice).

    As for your scenario of a local renter renting a car from an airport location, yes, you would pay the same airport concession fees. The airport will charge those fees to the car rental company on every vehicle rented, regardless of whether or not the renter actually used the airport.

  • Phil

    I am renting a car at the Las Vegas Airport in March. I checked off airport locations, and found that picking the car up at any of the hotel strip locations was much more. Don’t think it was taxes however, I think it was the car rental companies taking advantage of all “winners” in the casinos.

  • Cassivella

    I’ve noticed that in some areas where there is a lot of car rental competition, the prices at the airport are much better than the prices at off-site locations.

    More than once I’ve seen local residents try to rent cars from the airport locations when they do not have flights, and they are denied rentals. Often, the airport locations will only rent to you if you can show an outbound flight in the near future. I assume this is to guarantee that you have some financial incentive other than the car rental to return to the airport.

  • y_p_w

    There are various definitions for what is an “off airport location”.

    Something like Hertz Location Edition is clearly off airport. I’ve ended up using them when my car was being repaired for an extended period.

    On my last trip to Hawaii we ended up renting three cars on three islands. In Honolulu we actually got a $14/day special weekend rate from Alamo. The location was well off the airport and we could clearly see several other rental car lots. Of course we took the shuttle, although I’m not sure if their license to operate the airport shuttle also meant they had to charge an airport tax. In Kahalui (Maui) and Hilo the rental lots were clearly on the airport site. At Hilo I think we even walked right from the baggage claim to the rental lot. I don’t know if it should have been a surprise, but we paid a lot more to rent at the airport locations.

  • http://zacheverson.com Zach Everson

    Great tip–I do it all the time. There’s almost always a rental outlet within five miles of an airport. Even with the cab fare there it’s a lot cheaper than renting a car at the airport. And many times the off-airport facility will let you return the car to the airport one at no extra charge.

  • Carver

    @Ali

    I must be missing something. If the local branches fear theft and will only rent to locals, why doesn’t the airport location have the same fear?

  • Ali

    @Carver- Often, airport branches will not rent to local renters. Renters are “supposed” to be able to show a return ticket in order to rent. In other words, proof that they will be returning the car. But, just like at the local branches, those rules aren’t followed every time. Local branches will sometimes rent to out-of-towners; airports will sometimes rent to locals.
    When I worked at the Burbank airport branch, we often turned away local renters and referred them to the nearest local branch. Of course, I know there were plenty of times we rented to them anyway. To be honest, if we were “sitting fat” (had tons of cars on our lot), we were more likely to rent to local people because we just wanted to get the cars on the road. If we were really tight on cars, the locals would definitely get sent to a local branch.

  • Jasper

    Of course, the words “customer service” and “convenience” are nowhere near all this nonsense.

  • y_p_w

    I’ve never had a problem renting a car at a nearby airport location. I’ve also never been asked to show a ticket to rent a car. I typically did that because I found the airport locations (on-site too) had more competition, more cars available, and better rates.

    I thought that the big thing is that they ask for a drivers license and credit card. Once they have that, tracking down someone who doesn’t return the car shouldn’t be a big deal. Besides that, don’t most rental cars these days come with GPS devices and maybe something similar to Lo-Jack? If they’re really that worried about a car not being returned, then why do one-way rentals?

  • Ali

    @y_p_w- Regarding Lo-Jack/GPS on all the cars, unless something has changed in the last 2 years since I worked for them, no. You can rent individual GPS units, but there is no Lo-Jack or anything like it to track down the vehicles.

    As for the one-way rentals, they’re concerned about cars never being returned (theft), not cars being returned to other branches.

  • Carver

    @Ali

    I ‘m still confused.

    Company X will rent to both local and out of town renters. But it will only rent to out of town renters at the airport location, and local renters at the local location. Ok. I get that. What I don’t get is how risk of theft can be an issue since Company X will rent to both local and out of town folks, just through different distribution channels.

    For example, if out of town renters provide a greater risk, then why is the airport location willing to accept that risk, but local locations won’t.

  • Ali

    @Carver. I get what you’re saying.

    There will always be a risk of theft, no matter where it’s being rented from. Simply being an out-of-towner doesn’t make a person more likely to steal a car, however the fact that they have flown into the airport where they are renting from makes them much more likely to return the car since they will presumably be flying back out.

    The main reason local branches won’t rent to out-of-towners (theoretically speaking, because as I said earlier, they often do anyway) is because they are much much harder to track down without proof of a local address.

    Anyway, all this is just a long way of saying that one branch doesn’t inherit more risk by choosing to rent to either local or out-of-town renters, however the level of risk in renting to these groups of people depends on where they rent from. Hope that made a little more sense.

  • y_p_w

    My recollection (might have been a blog post on this site) is of someone who rented a car with terms that they must stay within the province of Quebec. Apparently the renter got dinged for just straying across border to Ontario with GPS readings recorded by the rental agency as proof. The technology to track vehicles is certainly out there.

  • http://www.alliedrentacar.com Car Rental in Los Angeles

     This is my personal  Experience Personally, I think its all a sham. Half the fees on the rental are
    ridiculous. I saw one agency charging a “licensing fee”. Assuming this
    is the cost to put a license plate on the car, isn’t that a cost of
    doing business? 

  • http://www.alliedrentacar.com Car Rental in Los Angeles

     This is my personal  Experience Personally, I think its all a sham. Half the fees on the rental are
    ridiculous. I saw one agency charging a “licensing fee”. Assuming this
    is the cost to put a license plate on the car, isn’t that a cost of
    doing business?