A long way to go to ensure passengers’ safety on cruise ships

Any day now, the president is expected to sign the Cruise Vessel Safety and Security Act, which promises to make cruising safer.

Maybe you don’t think of a floating vacation as a dangerous activity — after all, the last headline-grabbing sinking of a cruise liner was that of the MS Sea Diamond, which ran aground near Santorini, Greece, back in 2007. Two passengers disappeared and were presumed dead in that incident. The cruise industry also contends that it has an outstanding safety record when it comes to onboard crimes such as theft and assaults.

Just one little problem: The federal government doesn’t require cruise lines to report these crimes in a meaningful and systematic way, so we have to take them at their word. And some passengers don’t.

Laurie Dishman counts herself among them. She alleges that a janitor on a Royal Caribbean cruise raped her in 2006. “I felt humiliated,” the marketing director for a winery near Sacramento told a congressional hearing the following year. “I could not believe what had happened.” Dishman’s riveting testimony exposed the shortcomings of cruise ship security, prompting her representative, Doris Matsui (D-Calif.), to sponsor the new legislation. “It became grossly apparent that current law was not protecting American passengers while at sea,” said Mara Lee, a spokeswoman for Matsui.

The Cruise Vessel Safety and Security Act will address that problem by requiring cruise lines to report crimes promptly to the FBI and to post a link on their Web sites to a Transportation Department Web site listing crimes that have occurred on cruise ships. “This will be the first time in the history of the cruise industry when a cruise ship is required to report a crime in international waters,” said James Walker, a maritime lawyer based in Miami. “The public can finally see the criminal database and determine which cruise ships have the highest crime rates.”

Cruise lines will have to install peepholes in cabin doors and raise guard rails on many ships, and add on-deck video surveillance and an emergency sound system on all new ones. The legislation also mandates better crime-scene response by requiring ships to carry rape kits and anti-retroviral medications and to have a trained forensic sexual assault specialist on board.

“In effect, passengers on cruise ships will start to obtain the same protection they would expect if they were at a resort here in the United States,” said Ken Carver, the chairman of the International Cruise Victims Association, which advocates for victims of crimes at sea.

This law is undoubtedly a good start at regulating a business that has skirted many government regulations in the past. But is it enough?

I asked the Cruise Lines International Association (CLIA) about the measure, and the trade association sent me a surprisingly supportive prepared statement. This regulation, it said, would bring “greater consistency and clarification to many industry practices and existing regulations,” which include current requirements to report serious crimes to the FBI.

“The safety and security of our guests and crew is CLIA’s number one priority,” it added.

When I hear a trade organization that resisted this law nearly every step of the way talking like that, I can’t help being a little skeptical. (The cruise industry insists it cooperated.) So I asked Alexander Anolik, a former lawyer for several cruise lines who now practices in San Francisco, whether the Cruise Vessel Safety and Security Act holds water.

“It will make cruising safer,” he said. “But it doesn’t go far enough.”

He’d like to see higher ship rails, for example. The law will require them to reach 42 inches above the deck, but they’d prevent more passengers from falling overboard if they were 54 inches.

Also, Anolik says the law should make more ships retrofit their cabins with essential safety features such as peepholes, security latches and time-sensitive key technology.

Anolik said cruise lines are probably unhappy with the legislation, because in his experience, they try to “make sure every crime is hidden.”

It’s hard for me to tell whether CLIA is being a dignified loser or whether it got some important concessions when the bill was being marked up. It probably doesn’t matter. Advocates for passengers see this as an important first step in improving cruise ship safety — not the last port of call.

Scott Berkowitz, the president and founder of the Washington-based Rape, Abuse & Incest National Network, which supports the measure, said that he’d like future legislation to address legal jurisdiction when a crime is committed on a cruise ship. “This can result in huge practical barriers to prosecution, such as requirements that the victim travel to another country — at his or her own expense — several times for hearings and a trial,” he said.

But the law represents a critical and essential step forward, and Dishman says it will help others like her.

“If this law was in place when I was brutally raped, there would have been evidence for a prosecution and the assailant who raped me would not be free,” she told me.

Royal Caribbean has said it has a “zero-tolerance policy regarding any criminal activity” on its ships, adding, “Any allegation of a crime is treated seriously and reported to law enforcement.” The company reportedly settled a lawsuit with Dishman in 2008.

Still, cruise experts agree that laws can only go so far in protecting you. Passengers should continue to pack their common sense when they go cruising, which includes taking practical steps such as securing valuables, drinking in moderation and staying away from a ship’s dark corners.

Even with these new measures in place, and the possibility of future regulation, one thing seems certain: Just because the ship isn’t sinking doesn’t mean that it’s safe.

  • http://www.cutcat.com ChelseaGirl

    I have never taken a cruise before but am considering one for next year. I am truly surprised to learn that cabins do not have peepholes and security latches– at least I have to assume that, since it is being pushed as a requirement. That is pretty scary, as it basically gives you no protection at all when answering a knock at your door, other than hoping that the person on the other side of the door is who they say they are. However, I do take issue with the proposed requirement that there be a trained forensic sexual assault specialist on board. I don’t want to minimize the trauma of being sexually assaulted, but the incidence of such assaults of cruise ships is not very high. It has to cost quite a bit of money to have such a specialist on every cruise, and most of the time that person will be be twiddling his/her thumbs. And who do you think is going to end up paying for the extra cost in the long run?

  • LeeAnne

    While this is an important (and very necessary) first step, there is more to be done. But beyond what the government and cruise industry needs to do — there’s what PASSENGERS need to do. And the FIRST thing that needs to change, is that parents need to stop thinking that a cruise ship is a protected environment, and start exercising a little more parental supervision on their children and teens!

    I’ve been on many cruises, and I can’t even count the number of times I’ve seen bands of utterly unsupervised teenagers, and even younger kids, running around cruise ships at all hours of the night. I’ve seen young girls, in small groups or even alone, being approached by older guys, and even by crewmembers, and offered alcoholic beverages. And where are their parents? They are off by themselves, stupidly assuming that, because they’re on a cruise ship, they can abdicate their parental responsibilities and expect the ship crew to babysit their youngsters. Where do they get this idea? Why do they think that “bad people” won’t be on cruise ships?

    Cruise ships’ passenger loads, especially on the popular mega-ships of today, are microcosms of society. There are criminals, rapists, and pedophiles in every level of society – including cruise ship passengers and crew. Why would parents believe otherwise? It just boggles the mind.

    While I am by no means someone who believes in “blaming the victim”, I do believe that we need to be SMART and aware of the dangers lurking on cruise ships, and take appropriate cautions so we don’t become victims to begin with. Most parents would never in their wildest dreams allow their 11-year-old daughters to run around their home towns in the middle of the night by themselves – especially not in a section of town filled with bars and drunks. Yet, get them on a cruise ship, and they send their vulnerable kids to do just that…on a ship filled with strangers, where it’s a total party environment, alcohol is readily available, and inebriated people are everywhere.

    HELLO, parents…wake up! Protect your kids!

  • sweepergrl

    @ChelseaGirl-

    I believe that the assumption that both the cruise industry and lawmakers are making is that it will be a nurse/EMT/licensed medical practitioner that will be trained as a forensic sexual assault responder. Therefore, it won’t cost any passengers any extra money because that person will still carry out their normal duties and just be ‘on call’ for a sexual assault response.

    On a related note, what does it say about our societies that 1. we have people worrying about some perceived price increase to keep a trained forensic nurse on the ship and 2. that the only way a victim of sexual assault can hope to receive justice is to have large amounts of disposable income at her/his discretion. Good grief.

  • Sarah Di

    Every ship I’ve been on has had a security latch and I’m pretty sure there’s been a peep hole as well.

  • Wrona

    I agree with most of the measures in the act, but let me address the idiocy of raising the railings to 54 inches. I am an adult female and as it stands now, railings on ships come up to midchest on me. If you raise them to 54 inches, they will be at my chin – you might as well just enclose all outdoor areas with glass which kind of defeats the point of outdoor areas (and cruising).

    Instead of focusing on something like railing height, focus on things that can actually improve safety (a 54 inch railing isn’t going to stop someone from deliberately going overboard – either on their own or aided by someone else – and most man overboards aren’t accidents). It would be better to increase training on on recognizing crimes when they occur, increase training on reporting crimes by the cruiselines, make it easier for passengers to report a crime on the ships, and make it a more open process so that a victim doesn’t feel like the incident is being washed under a rug.

  • cjr

    Disney ships have security latches, but no peepholes. If this forces them to add them, it would be a good thing.

    The bit above about jurisdiction is definition one that I hope is addressed very soon as well, since pretty much every cruise ship that visits a US port is actually registered to some Caribbean country or other.

    I also don’t think that raising the railing will do any good. They’re high enough right now that you pretty much have to want to go over to actually do so.

  • http://www.cutcat.com ChelseaGirl

    @ sweepergrl
    Not every nurse/EMT/licensed medical practitioner is a trained forensic sexual assault responder. And someone who is, might command a higher salary. I am not saying that money trumps everything, just that the cost-benefit ratio might not make sense.

  • http://www.clarksburgtravel.com Geoffrey Millstone

    I have taken cruises since 1978. My children have cruise since they were 18 months. At 5, I allowed my daughter free reign of the ship; she went with the girls to the top deck, because the bartended gave them 3 cherries in their coke. That was 1978 on the Nordic Prince. Today – no way! The cruise lines want everybody from every class on their ships. These beautiful ships with the men in their shorts and BVD’s at the Captians’ Welcome aboard dinner. They don’t belong! The cruise lines wanted the upper crust traveling with them, not the Myrtle Beach Bubbas. That changed in 2000 for the worse when dress codes, quiet dining, and courtesy flew out the door.
    What happened to the line-up of stewards that were there to greet you and excort you to the cabins; what a tip they got!? The table waiters used to have 10-15 clients, not 5 tables. The cruise lines have gotten greedy and want the thieves and robbers as part of the passenger list, and yes even as crew. On the Galaxy, my niece of 14 was solicited by the busboy. Cruising has gone to the dogs. It is unsafe, and it is unregulated. Oboma is making another huge unenforcable threat.

  • PauletteB

    @ChelseaGirl: So you “take issue with the proposed requirement that there be a trained forensic sexual assault specialist on board” because “the incidence of such assaults of cruise ships is not very high”? For one thing, since many sexual assaults on board cruise ships either are unreported or are covered up by the cruise lines, no one knows for sure just how many such attacks actually take place aboard cruise ships. Your meaningless “not very high” comes from the cruise lines, not law enforcement. But even more important, even ONE rape is too many. Having a sexual assault specialist on board to collect evidence as well as take care of the victim physically and emotionally is money well spent.

  • blondiesez

    I’m so with Wrona on the railing issue. I’m 5 feet 1.5 inches, and a 54 inch railing would leave me feeling Lilliputian at best. Isn’t there a point at which basic common sense can take over in terms of behaviour?

    I can’t vouch for whether there’s a peephole in the cabin doors. Frankly, most on land are positioned too high for me to see through without a stepstool; I’m not going to answer my door for a knock unless there’s a good reason/expectation for me to (room service, returning travel companion, etc.), regardless. But I can vouch that there is a second secondary lock on the cabin door.

    You know, there hasn’t been a moment when I’ve ever felt unsafe on a cruise ship in my fifteen years of cruising. Not with my girlfriends in the disco, not in the bar at 11 pm at night after my mother’s gone to bed, not at the pool while my husband’s gone adventuring in port. I’m not saying that crimes don’t take place (sexual or otherwise), but I really do wonder how much of this is abdication of personal/parental responsibility and a belief that a cruise ship should be some floating vacation Utopia.

  • Jordyn

    Raise the rails to stop people from falling? Who’s falling? People are JUMPING, because they are drunk, or suicidal, or just plain stupid. I’m trying to recall when someone legitimately, accidently, FELL from a ship despite their feet being planted on deck.

    I’ve been on nine cruises between Carnival and Disney, and I concur with LeeAnne above. These are floating cities – and you have the same chance of having a cabin next to a criminal, aspiring or otherwise, as you do having them live next door to your house on land. Parents need to stop letting their kids roam free and unsupervised through the ship without even a buddy system. Women shouldn’t get drunk off their behinds and put themselves in a position to be taken advantage of.

    That said, even people who take precautions to be safe can be hurt by criminal acts, and the cruiselines should be vigorous in their security measures and procedures. Peepholes, security latches, and trained medical staff are all worthy safety requirements.