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Who has the worst customer service in America?

Will the company with the worst customer service in America please stand up and take a bow?

Weekend survey: Vote for your least favorite domestic airline

Why do surveys always want your to name the best companies to do business with? What we really want to know is: Who's the worst?

30 worst cities for traffic in America

Which American city has the worst traffic? If you said New York or Los Angeles, guess again. A new survey by TomTom, which is based on the traffic data of millions of GPS users, finds Seattle has the highest percentage of congested roadways.

And the award for America’s worst hotel goes to …

It's too close to call. A review of several "worst of" lists suggests there's a high concentration of awful hotels in the New York area, with one or two standouts outside of Gotham. The bad properties are also likely to be owned by one chain.
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