WARNING

Warning! This Comcast modem “upgrade” may act like a virus

While Comcast is pushing new modem/router gadgets at subscribers around the country, some consumers are complaining that they are being tricked into ordering new modem/routers that come with a monthly fee.

Also, in many cases, customers who simply click on a link in an email to learn more information about the upgrade are automatically signed up for the new modem and fee.
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Want to live debt free? 4 signs you might be getting ripped off

Photo: Shutterstock
Photo: Shutterstock
If you’re a regular reader of my consumer advocacy columns, you probably already know that the word “free” should trip all kinds of alarms.

If not, don’t worry, I’ll get you up to speed: If you see the word “free” in a product offer, run!

But “free” can be used in another equally important context. Promises to make you “debt free,” for example, can leave you even deeper in the hole. There, too, my advice is identical — don’t walk, flee.

Debt-free, or “last dollar” scams, are, after identity theft, among the most complained-about swindles in America, according to the Federal Trade Commission (FTC). These scams are part of a broad group of cons that can involve selling you promises of a job, a government grant or some other money-making opportunity.
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5 warning signs you’re about to receive bad customer service

Steve Cucrov/Shutterstock
Steve Cucrov/Shutterstock
It’s been decades and my father still hasn’t forgotten: Threatened with arrest, his wife in tears, their anniversary ruined. And to top it all off, he was still hungry.

Every time I hear the story, I ask him how it came to that. My father replies, “I never saw it coming.”

For their anniversary, my parents had gone to a well-known eatery north of Boston. Always a popular place, this night it was particularly crowded.

They waited a long time to be seated. They waited a long time for menus, and for a server. They waited a particularly long time for the meals.
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Would you eat at this restaurant?

This is the sign that greets would-be patrons at a restaurant in a Midwestern tourist town.

I’m not going to reveal the name of the establishment — at least not yet.

Here’s a transcript.

No strollers [image] please.

To Our Valued Customers:

We are NOT a fast food restaurant.

Our kitchen is smaller than yours.

We are working hard to prepare and deliver your food.

It is possible, depending on what you and others in your party have ordered that your food may take up to on our to prepare.

If you are grumpy, inpatient, having a bad vacation, don’t like your family, can’t control your children, … etc.

There are dining options for fast food approximately 10 miles north of here.

Would you eat here?

And bonus points if you can guess the name of the restaurant and city in which it’s located.

Update: No one guessed the name of the restaurant (although a few came close). It is Wally’s Bar and Grill in Saugatuck, Mich. The reviews are pretty good.