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I canceled my vacation rental, but they’re keeping my deposit

Pat Morin’s vacation rental in Aruba is a disaster -- and she hasn’t even left yet. She’s trying to get her money back, but the owner refuses. Is there any hope?

Oh no, not another VRBO phishing scam!

Just when I thought it was safe to rent another VRBO vacation home, I received a complaint from Brit Railston […]

Was this Grand Canyon vacation rental a grand scam?

The rental cabin in Williams, Ariz., she found through VRBO.com had three bedrooms -- the perfect size for her family. So last year, Trudi Wood sent the owner a $839 check for a deposit.

No sense of ownership in home rental phishing scams

The rental villa on the French Riviera that Sonia Guillaume found online looked picture-perfect. It featured an impeccably manicured garden, spacious living areas, a pool and stunning views of the medieval village of St. Paul de Vence.

A VRBO phishing scam with an unhappy ending

Today I'm revisiting a case I first reported on back in November and followed up on last month. It involves Tania Rieben, who had rented a condo in Maui through VRBO.com.

Vacation rental scams are a growing problem

Tania Rieben thought she’d scored a bargain on a one-bedroom condominium in Maui for spring break. She’d found the vacation rental through a popular Web site called VRBO.com and then negotiated directly with the owner.