Is this enough compensation? “Very disappointed” by Southwest – so they sent me a voucher

I‘ve already written about Southwest’s new restrictions on credits. Well, passengers haven’t exactly warmed to them and other policy changes.

Nicole Watson say she’s “very disappointed” by the new rules.

“I have a few credits on Southwest and was hoping to let a family member use them in order to make it to my wedding,” she says. “I went to book the flight, only to realize Southwest changed their policy without any notification — even to their Rapid Rewards members.”
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