voucher

When do JetBlue’s vouchers expire? Whenever it says they do

Christopher Parypa / Shutterstock.com
Christopher Parypa / Shutterstock.com

JetBlue is one of only a few airlines that issues flight vouchers when a fare drops after you book it, and if you use a service like Yapta, you can get notified when the price of your ticket falls.

But is the voucher worth anything? That’s what Jerry Gershner wants to know — and if I agree with his interpretation, he’d like me to help him fix it. I’m not sure if I do (or if I can) but maybe you can help me sort it out.

Here’s what happened to him: A few weeks ago, he booked JetBlue tickets for him and his wife.

“One day after I purchased these tickets, the fare dropped by $50,” he says.

He called JetBlue, which issued two $50 vouchers. So far, so good.
[continue]


91 comments

I gave up my airline seat — now my company wants the voucher

Pavel L Photo and Video / Shutterstock.com
Pavel L Photo and Video / Shutterstock.com
When Qatar Airways oversold Anto Nirmal’s recent flight from Trivandrum, India, to Doha, he volunteered to surrender his seat and take the next scheduled flight. In exchange, Qatar Airways offered him a voucher, which he could use for a future trip.

This overbooking-bumping tango takes place every day around the world. The U.S. Department of Transportation reports 538,911 passengers offered to give up their seats in exchange for an extra ticket in 2011, the last year for which numbers are available.

But what happened next isn’t so common.
[continue]


155 comments

Why won’t RIU extend my hotel voucher?

Guido Akster/Shutterstock
When Dave Mootz checked into the RIU Playacar two years ago, he was greeted by trucks and construction workers where there should have been a quiet beach. The area was undergoing a much-needed beach restoration project — during his much-needed Mexico vacation.

Mootz was unhappy with the view and the incessant noise. So he complained to RIU, and after a lengthy back-and-forth, the hotel agreed to send him a two-night voucher, valid between Aug. 1, 2010 and Aug. 30, 2011. That made him a little more happy, but not by much. He’d asked for a partial refund, arguing that he couldn’t return to Mexico until 2013.
[continue]


56 comments