Delta promises Shirin Vakharia a flight voucher if she volunteers to take another flight. She does — but where’s the scrip?
Question: My sister and I recently had a confirmed flight on Delta Air Lines from San Francisco to Dayton, Ohio. The itinerary included a scheduled one-hour, 30 minute stopover in Atlanta.
When I arrived in San Francisco and checked in at the kiosk, I was asked if I would be willing to volunteer my seat. I indicated yes, checked my bag through Dayton and arrived at the gate.
While waiting at the gate at San Francisco, I was called to the desk. The gate agent notified me that she could put me on a flight to Detroit, and then continue to Dayton. I agreed to be rebooked and asked if my sister, who was on the same flight but a separate reservation, could also be rebooked with me.