When should I buy travel insurance?

When is travel insurance worth the added expense? I outline a few instances when you should consider buying a policy in my new USA Today video segment. By the way, my weekly live broadcast is on hiatus until I can find a fast enough Internet connection to accommodate the bandwidth requirements. (Warning: this video starts when you upload the page, and there isn’t a thing I can do to stop it. Yet it is worth watching, so please click on it.)
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4 unbelievably stupid things no customer should do

4 unbelievably stupid things no customer should do
When the service is so awful that you feel like taking a swing at an employee, or falling to the ground and wailing, give yourself a little time-out and watch these videos.

These are real clips of customers behaving really badly.

They aren’t just examples of what not to do when you’re a customer. To some extent, they also help you adjust and manage your own expectations, ensuring that you won’t overreact when things don’t go your way.
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