In 1987, UNESCO designated Venice as a World Heritage Site, saying, “Venice and its Lagoon form an inseparable whole of which the city of Venice is the pulsating historic heart and a unique artistic achievement.”
It hosts more than three million tourists annually. For Venetians, tourists arriving by ship has become a serious issue. The fight to control cruise ship visitation has become rancorous.
Arthur West’s 50th anniversary trip to Venice was “extremely enjoyable” — except for one little issue: the British Airways flights. All of them.
He’s so unhappy with the way he and his wife, Eileen, were treated that he’s written the airline several times with a long list of grievances. And he’s unimpressed with their response.
I’m writing about West’s case because I’m not sure if I should ask British Airways to review it. Some of the problems are minor and others are outside the control of the airline. Add it all up and they make for a very unpleasant trip, no question about it. But I’ll let you decide.