When Allan Keiter's dog needs major surgery, he's forced to cancel his Caribbean vacation. But his hotel won't let him reschedule his vacation. Why not?
Renata Fidman's outbound flight is delayed because of mechanical problems, so is her return flight. The compensation? A form letter and a few frequent flier miles. Is it enough?
If you want to save a little money on your next SeaWorld vacation, booking a package might be a good move. That's what Jim Strasbaugh thought when he found a two-day package at SeaWorld Orlando through SeaWorld Vacations.
David Willard is offered help with making a booking at a Disney Vacation Club -- a promise Disney reneges on after his salesman goes on medical leave. Is there any way to get Mickey to keep his word?
When Marcella Knight opened the door to her vacation rental property in Rehoboth Beach, Del., a few weeks ago, she saw a dump. Not only was the unit dirty, but it was also in dire need of maintenance, she says.
Diana Somerville was looking forward to a week in Canada with her family last Thanksgiving. But the weather gods were not smiling upon her. Just before she was supposed to drive up to Victoria, a major blizzard struck near her home in Washington State, making the roads impassable.