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An empty vacation package from Expedia

Gladys Martin’s Expedia vacation package is missing two key components. Should she have to pay for its mistake?

A shabby vacation rental and a missing refund

When Carol Swartz tries to check in to a condo in New Hampshire, she finds the unit in a state of disrepair. Now the site through which she booked the rental is refusing a refund, despite a written guarantee. Can it do that?

Why the travel crowd is smarter than you — or me

Go on, follow everyone to the beach this weekend.

Is this a scam? A vacation package never received

The offer looked like an incredible bargain. For just $1,749, Judy Citko and her fiancé could fly from California to Florida and enjoy a three-day Caribbean “cruise and stay” package.

Travel planning 101: “Make sure there’s shopping! Lots of shopping.”

In episode 3 of our family travel adventure, our six-year-old explains how to choose an appropriate family destination. Topping her […]

Any 10-year-old can plan a trip, right?

Last week, our middle son tried to hit the road by himself. He didn’t make it very far. In episode […]

My dog needs to have surgery. No, seriously.

When Allan Keiter's dog needs major surgery, he's forced to cancel his Caribbean vacation. But his hotel won't let him reschedule his vacation. Why not?